Area Manager

Description

• Reviewing and monitoring of maintenance at facilities. Ensure that our assets remain in good standards and are a positive representation of the NSA brands.
• Recruiting and interviewing for open positions.
• Coach, develop, performance manage, and mentor staff.
• Overseeing the overall management of multiple self-storage facilities*. This includes supervising several team members.
• The primary purpose is to ensure the stores are staffed, the properties are clean, customers are attended to, and calls are answered. AM’s will be expected to occasionally work a store.
• Ensuring all facilities and employees adhere to company standards and procedures and that all properties are meeting their financial goals.
• Coach team to ensure they provide excellent customer service focused on retaining customers and building rapport with new customers.
• Auditing stores to ensure all bank records are accurate and company policies are being followed.
• Conducting monthly auctions and ensuring compliance with current state lien laws.
• Create monthly schedules to support the needs of the business and cover shifts when needed.
• Ensuring that your staff completes their new hire training and ensures that your staff is compliant in completing on-going employee training.
• May be required to be outside for extended periods of time during inclement weather.
• Travel by car or plane, as required, to storage facilities within region and physically inspect properties.

Requirements

• Physical Requirements: ability to walk for several hours with employees; ability to climb multiple flights of stairs, ability to lift storage unit doors; ability to climb ladders to view roofs and gutters, etc
• Must be able to pass and maintain a clean criminal background check.
• Must be able to cut property locks for auctions and other needs for lock cuts.
• Physical activity including, but not limited to, extensive walking, walking on incline, walking on decline, extensive use of stairs, lifting up to 50 pounds
• Must have a reliable vehicle, valid driver's license and insurance.
• Management experience of a staff of employees.
• Must live within 20 miles of the area for this specific job posting.
• On-site presence in properties within region totaling three (3) weeks per month
• Travel Requirements: ability to travel by rental vehicle, personal vehicle (when appropriate by policy), and on an airplane to properties.
• Excellent time management and multi-tasking skills utilizing cadence of calendars and schedules.
• Multi-unit property management experience preferred.

Benefits

• NSA Stores are typically open 6 days per week and our AM’s are expected to be in the field 5 days a week managing the team and facilities. Typical work hours are 9am to 6pm.
• Paid Time Off: Generous vacation and sick leave to support time away.
• Employee Assistance Program: Resources to support your personal and professional well-being.
• Professional Growth: Career development opportunities and paid training.
• Work-Life Balance: Quarterly wellness days to recharge and prioritize your health.
• Comprehensive Healthcare: Full medical, vision, and dental coverage through United Healthcare with minimal or fully covered premiums for employee-only plans. Includes up to $2,400 in annual HSA contributions to support your wellness.
• 401(k) with Company Match: Invest in your future with our competitive matching program.
• Storage Unit Discounts: Save on storage solutions for your personal needs.

Training + Development

Interview process

Visa Sponsorship

Security clearance