Front Office Manager (Oasia Hotel Downtown)

Description

The Front Office Manager assists the Hotel Manager in the overall administration and operation of the Front Office, providing leadership, supervision, and direction in line with the hotel's objectives and quality standards, and works to maximize financial and operational performance.

• Responsible for the effective, efficient, and profitable functioning of the Front Office department.
• Prepare short‑term and long‑term department strategies for planning, budgeting, and forecasting with the Cluster Executive Committee.
• Develop, recommend, and advise the Hotel Manager on potential process and strategy opportunities.
• Champion and guide the Front Office in upholding the Brand Experience, ensuring consistent delivery of memorable guest experiences.

Requirements

The role requires a diploma, at least five years of relevant experience, a positive team‑oriented attitude, and preferably knowledge of the Opera system.

• Diploma in any field.
• At least 5 years of relevant experience in a similar capacity.
• Knowledge of Opera System is advantageous.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance