Service Foreman - HVAC

Description

• Assist the admin team with the set-up and coordination of large or out-of-town jobs being executed by their team.
• Work in the field with the technicians on difficult jobs or be a backup to the technician pool when the Service call demand is high.
• Provide first-hand knowledge of repairs, anticipated hours, and parts needed to the sales team for accurate estimates on an as-needed basis.
• Ensure the correct job materials are being ordered.
• Visit high-profile customers as needed.
• Perform pre-job walks for large service jobs to ensure job success
• Perform annual reviews on technicians with the Service Manager.
• Assist technicians to ensure all parts are ready and available for the jobs when they are scheduled to be completed.
• First POC for incident reporting and ensuring all documents are submitted to safety
• Resolve customer service issues as they arise.
• Assure all Pueblo Mechanical and project-specific safety requirements are met to ensure a safe jobsite.
• Reviewing JHA policy is being adhered to, and toolbox talks are being performed.
• Addresses concerns related to the above directly with service technicians and provide training and coaching as needed.
• Review Service tickets, paperwork, quality of work, and provide supervisory oversight of their technician team.
• Assist by providing information and recommended training to the Service manager to get the correct training implemented to ensure the Service Department is competitive in our current and expanding markets.
• Advise the Service Manager of the technician’s annual performance and meet with the technicians regularly to evaluate their work performance.
• Ride with/work with technicians as needed based on work performance and training needs.
• Develop individual training plans for each technician based on their skills.
• Advise and assist with the progress and training of the technician pool.
• Assist in the recruitment and retention of qualified technicians.

Requirements

• Be available to answer technical issues as they arise from their technician team.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance