Workers' Compensation Administrator

Description

• Prepare and send clinic authorizations for post-accident medical treatment.
• Organize and archive documents per company and legal retention policies.
• Provide general administrative support to the Workers’ Compensation team as needed.
• Send paystubs for modified-duty employees to adjusters/weekly and investigate any missing hours with HR representatives.
• Retrieve, redact, and compile employee and workers’ compensation files for legal, audit, or compliance purposes.
• Manage all departmental mail — opening, sorting, scanning, and distributing as appropriate.
• Manage/Monitor Compliance with Return-to-Work Letters/Documents
• Manage department phones, route calls appropriately, and respond to general inquiries.
• Maintain professional communication with employees, managers, medical providers, and insurance representatives.
• Manage large volume of incoming Workers’ Compensation mailbox emails, ensuring timely responses and organization.
• Complete Pre-Injury Wage Statements for all reported incidents.
• Maintain accurate records, notes, and updates within the FileVine case management system.
• Complete and issue ePassports for post-accident drug and alcohol testing
• Prepare and maintain critical weekly and monthly reports for department and senior management review.
• Audit documentation and claim files to ensure completeness, accuracy, and compliance with state and company requirements.
• Coordinate with HR representatives on return-to-work status(s)

Requirements

• High school diploma or equivalent required; associate degree or higher preferred.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook), PowerPoint, and data entry systems.
• Confidentiality and discretion
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Problem-solving and initiative
• Time management
• Minimum of 2 years in workers’ compensation, insurance claims, HR administration, or a related field preferred.
• Attention to detail and commitment to accuracy and confidentiality.
• Attention to detail

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance