Key Account Manager-Water & Power

Description

The Key Account Manager (KAM) is responsible for driving strategic account growth, strengthening long-term client relationships, and ensuring high customer satisfaction for Industrial Instrument and Control Systems (IICS). This role focuses on understanding client requirements, proposing tailored solutions, and aligning IICS’s offerings with client business objectives across the Power and Water sectors. The KAM will play a critical role in achieving sales targets, expanding the solutions portfolio, and maximizing revenue from high-value accounts.

• Lead the full sales cycle—from opportunity identification to deal closure—ensuring customer satisfaction and business alignment.
• Serve as the primary point of contact for all commercial, technical, and support-related matters.
• Work with internal technical teams to deliver tailored control systems, BMS, SCADA, OT, IoT, and digital solutions, including RO plant optimization and energy AI solutions.
• Stay informed about industry trends, customer priorities, and competitor activities.
• Work closely with the Sales Director to forecast revenue and support financial planning.
• Identify and capitalize on new business opportunities within existing accounts.
• Lead contract negotiations, including terms, pricing, and conditions, in coordination with legal and finance teams.
• Conduct regular client meetings to understand needs, communicate updates, and identify growth areas.
• Build and maintain strong relationships with key stakeholders across client organizations.
• Manage and grow key accounts within the Saudi market, primarily in Power and Water sectors.
• Provide feedback to support product enhancement and development based on client insights.
• Monitor contract performance to ensure all obligations are met, resolving issues proactively.
• Use market insights to identify new growth opportunities and strengthen IICS’s position within key accounts.
• Develop and execute strategic account plans to meet or exceed assigned sales and revenue targets.

Requirements

Industry / Domain Experience: Control Systems, SCADA, BMS, AI, IoT, OT, Power & Water Industries.

2. Account Management

• Demonstrated experience managing complex solution-based sales cycles.
• Bachelor’s degree in Electrical Engineering or Mechatronics Engineering (mandatory).
• Ability to design strategic account plans and deliver tailored solutions.
• Proven negotiation, communication, and presentation skills.
• Strong expertise in control systems, automation, digitalization, and industrial technologies.
• Strong market access and established network within relevant industries.
• Excellent understanding of regional market dynamics and customer needs.
• 5–10 years of experience in key account management or technical sales within the Power and Water sector.
• Strong analytical, reporting, and client management skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance