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IT Desktop Support Administrator
Hunton Group
Specializes in providing integrated construction services across multiple sectors.
Provide desktop support and IT assistance for employees across locations.
13d ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Houston, TX
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Construction services
Project Management
Engineering
Consulting
Design
Technical Services
Sector Specialisms
Energy
Buildings
Industrial
Mechanical Services
Lighting & Plumbing Solutions
Industrial Services
Rental Services
Energy Services
Role
What you would be doing
installations
on-site support
issue resolution
ad management
desktop support
network support
Coordinate and execute installations, repairs, upgrades, and troubleshooting activities to ensure optimal functionality and performance.
Travel to our Greens Rd. location as needed to address support issues and maintain consistency across sites.
Frequently sit and reach with hands and arms
Regularly use hands to operate computer keyboard and telephone
Collaborate with IT teams and stakeholders to identify and implement solutions for hardware, software, and network-related problems, ensuring minimal disruptions to operations.
Facilitate the creation and management of Active Directory (AD) accounts/users and Exchange accounts/mailboxes within O365 and on-premises servers, ensuring seamless access and communication capabilities for users.
Provide day-to-day support for desktop systems and related infrastructure at our Westpark location, including hardware, software, and network components.
Occasionally stand and walk
What you bring
desktops
network protocols
outlook/exchange
bachelor's
terminal servers
active directory
Expertise in rebuilding and configuring desktops and laptops
Knowledge of network protocols and shares
Competence in Outlook/Exchange for email and communication systems
Bachelor's/Associate's degree in IT, CS, MIS, or equivalent work experience
Proficiency in managing Terminal Servers
Understanding of Cisco VOIP systems
Occasionally lift and/or move up to 50 pounds
Knowledge of Linux/Unix systems is a plus
Experience with VMWare virtualization technology is a plus
Familiarity with Active Directory and user account management
5-7 years of experience supporting diverse software/hardware products
Ability to install and manage network printers
Strong interpersonal and communication skills
Specific vision abilities required include close vision and ability to adjust focus
Strong troubleshooting abilities
Proficiency in Microsoft O365 Suite, particularly OneDrive
Extensive experience working in a team-oriented, collaborative environment
Installed pathogen-deactivating air filtration at HQ, setting a high standard for indoor environmental quality
Inclusion & Diversity
100%
Partial Participation Rate
Achieved full participation of full-time U.S. attorneys and non-lawyer timekeepers in D&I initiatives for two consecutive fiscal years.
10,000 Hours
Lawyer D&I Hours
Lawyers collectively contributed over 10,000 hours to diversity and inclusion efforts in FY 2024.
30 Years
D&I Committee Duration
The D&I committee has been actively fostering diversity and inclusion for more than three decades.
25 Hours
Billable-Hour Credit
Each participant in the D&I committee programs can earn up to 25 billable hours annually.
Women hold significant leadership positions within the organization, including roles on the Executive Committee, as office managing partners, and in practice-group leadership.
Comprehensive support for women includes flexible work arrangements, robust leave policies, emergency backup care solutions, and a five-year on-ramp/off-ramp program.
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