2025-16033 at A.B. May Heating, A/C, Plumbing & Electrical in Kansas City, MO | USD65,000-85,000 | Kablio

Role

Actively run service calls and resolve customer concerns
Ensure compliance with company policies and customer satisfaction standards
Foster a dynamic sales culture and growth mindset within the department
Manage and ensure quality service for plumbing jobs, permits, and inspections
Hire, train, and lead a high-performing plumbing team
Maintain a safe and efficient work environment
Conduct performance evaluations for plumbing team members
Lead and supervise plumbing team members both in the field and during service calls
Provide on-the-job training for customer service and technical development

Ability to hold yourself and your team accountable for achieving company goals
Strong sales and business acumen
Valid driver’s license
Exceptional communication and leadership skills
Proven residential service plumbing experience (required)
Knowledge of computer systems and software
Licensed Master Plumber or Contractor License (preferred but not required)
A forward-thinking attitude with the ability to adapt to growth and change
3-5+ years of experience as a plumbing field supervisor - preferably in residential plumbing.

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Company

They specialize in heating, air conditioning, plumbing, and electrical solutions.
Their team handles everything from routine maintenance to complex installations and repairs.
They focus on providing high-quality, reliable service to both residential and commercial clients.
Their success is built on a strong foundation of expert technicians and a customer-first approach.
They provide tailored solutions that ensure comfort and safety in homes and businesses alike.
The company serves a wide range of clients, from homeowners to large commercial enterprises.
They stand out for their ability to respond quickly in emergency situations, ensuring minimal downtime.

Integrity - Always doing the right thing for our customers, employees, and community.
Respect - Treating others the way we would like to be treated, with honesty, fairness, and transparency.
Excellence - Continuously striving for the highest quality in everything we do, from customer service to the products we deliver.
Customer Commitment - Putting the customer at the heart of everything we do and building long-term relationships based on trust.

Committed to promoting sustainability through energy-efficient products and services.
Focuses on providing green technology solutions, such as energy-efficient HVAC systems, to reduce environmental impact.
Ongoing commitment to reducing carbon footprints by offering products that promote energy efficiency.

Actively supports an inclusive and diverse workforce.
Has set clear goals to ensure fair representation across all levels of the organization.
Aims to foster an environment where all employees feel valued, supported, and empowered to succeed.