Entry-level Security Hardware/Access Control Technician

Description

• Coordinate materials, tools, test equipment, and resources required for effective repairs while maintaining appropriate spare equipment and hardware inventory
• Respond promptly to repair requests and security concerns by diagnosing issues through professional questioning, on-site visits, and appropriate troubleshooting techniques using specialized test equipment
• Read and interpret technical manuals, schematics, blueprints, and documentation to determine proper repair procedures and troubleshooting approaches
• Create and update technical documentation, procedures, and reports while immediately reporting safety concerns that cannot be mitigated
• Perform routine repairs, troubleshooting, and preventive maintenance on diverse security devices including access control systems, electrified door hardware, electronic key boxes, and associated electronics
• Provide emergency response support and weekend/holiday coverage as required to maintain continuous security operations
• Track and manage work orders using systematic documentation including date, time, contact information, location, issue status, actions taken, and resolution details

Requirements

• Familiarity with general electrical and electronics safety procedures and protocols
• Commitment to obtaining Lenel Certification within first 3 years of employment (company-provided training available)
• Ability to learn new hardware and software systems quickly
• Professional appearance and demeanor with strong teamwork mentality and collaborative approach
• Valid California Driver's License or equivalent with ability to travel between client properties
• Experience with work order management systems and technical documentation
• Strong electronic communication skills for coordinating with team members, managers, JLL employees, vendors, and clients
• Previous experience with security systems, access control hardware, or electronic troubleshooting
• Basic knowledge of 12v/24v electrical systems and electronic door hardware components
• Experience working in commercial or industrial environments
• Ability to work effectively in both structured and unstructured environments as a self-starter with strict attention to detail
• Understanding of preventive maintenance principles and inventory management
• Demonstrated ability to perform under pressure, manage time effectively, and work in fast-paced environments with competing priorities
• Age 18 years or older with strong technical acumen and electronics troubleshooting skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance