Processor

Description

• Loan File Analysis: Perform in-depth analysis of loan files for submission to underwriting and closing departments, ensuring that all required documentation is complete and received.
• Issue Resolution: Resolve all loan-level file issues to facilitate loan funding.
• Reports: Order and review all required third-party reports.
• Data Management: Maintain system data, including status and loan events, with the goal of closing each loan within 30 days.
• Approval Sign Off: Obtain final approval sign-off from underwriting and confirm the scheduled closing date.
• Document Verification: Verify that all loan documents have been received and loan conditions have been met.
• Timelines: Manage internal and external expectations regarding timelines, costs, and processing.
• Customer Service: Establish rapport with borrowers and deliver excellent customer service, maintaining a focus on building positive relationships.

Requirements

• Mortgage Knowledge: Demonstrated knowledge of mortgage documents and loan processing.
• Education: College degree preferred. Equivalent experience in mortgage banking origination may be a substitute.
• Detail-Oriented: Must be detail-oriented and results-driven, with a strong focus on customer service.
• Communication Skills: Must have excellent interpersonal, follow-up, and relationship-building skills, as well as strong written communication skills.
• Experience: 3+ years of residential processing experience is highly preferred. Other relevant studies or directly related work experience may be considered.
• Flexibility: Ability to work overtime, especially at the end of the month.
• NMLS license would be beneficial.
• Phone Etiquette: Must have excellent phone etiquette.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance