Loan File Analysis: Perform in-depth analysis of loan files for submission to underwriting and closing departments, ensuring that all required documentation is complete and received.
Issue Resolution: Resolve all loan-level file issues to facilitate loan funding.
Reports: Order and review all required third-party reports.
Data Management: Maintain system data, including status and loan events, with the goal of closing each loan within 30 days.
Approval Sign Off: Obtain final approval sign-off from underwriting and confirm the scheduled closing date.
Document Verification: Verify that all loan documents have been received and loan conditions have been met.
Timelines: Manage internal and external expectations regarding timelines, costs, and processing.
Customer Service: Establish rapport with borrowers and deliver excellent customer service, maintaining a focus on building positive relationships.
Requirements
mortgage knowledge
college degree
3+ years
nmls
communication
detail oriented
Mortgage Knowledge: Demonstrated knowledge of mortgage documents and loan processing.
Education: College degree preferred. Equivalent experience in mortgage banking origination may be a substitute.
Detail-Oriented: Must be detail-oriented and results-driven, with a strong focus on customer service.
Communication Skills: Must have excellent interpersonal, follow-up, and relationship-building skills, as well as strong written communication skills.
Experience: 3+ years of residential processing experience is highly preferred. Other relevant studies or directly related work experience may be considered.
Flexibility: Ability to work overtime, especially at the end of the month.
NMLS license would be beneficial.
Phone Etiquette: Must have excellent phone etiquette.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
$148M Annual Revenue
Estimated Revenue
The company generates an estimated annual revenue of $148 million, reflecting its strong financial performance in the mortgage servicing industry.
2.6M Homeowners
Loans Managed
Lakeview serves over 2.6 million homeowners annually, showcasing its significant role in the residential mortgage market.
Founded in Delaware in 2010, began by acquiring mortgage servicing rights across the U.S.
Quickly grew to become the nation’s largest mortgage loan servicer.
Owns servicing rights and partners with firms like LoanCare, M&T Bank, Flagstar, Mr. Cooper, and others to process payments and manage escrow.
Specializes in residential mortgages, including purchase, refinance, cash‑out, FHA and VA loans.
Offers a digital portal for homeowners to track equity, payments, statements, and access personalized home‑buying resources.
Also originates new loans, often helping customers lower payments, consolidate debt, or access home equity.
Unusual for its rapid rise, combines servicing rights acquisition with direct origination and a rewards-driven customer approach.
Culture + Values
We are committed to providing the highest level of customer service.
We value integrity, professionalism, and collaboration.
We embrace innovation to improve business processes and customer experiences.
We prioritize results-driven performance and operational excellence.
Environment + Sustainability
2030 Goals
Net-Zero Ambition
Aiming to achieve net-zero emissions by a specific target year.
Committed to sustainability across operations.
Implementing energy-efficient technologies and reducing waste.
Aiming to reduce carbon emissions and achieve a sustainable supply chain.
Inclusion & Diversity
Lakeview Loan Servicing values a diverse and inclusive workforce.
The company strives to maintain a gender-balanced workplace and promote equal opportunities for all employees.