Office Coordinator at Generac in Bremerton, WA | Kablio

Role

Description

crm software

service calls

scheduling

project coordination

generator install

hvac projects

Utilize internal software that includes client relationship management (CRM) systems, as well as learn new programs
Ensure technicians meet service call targets, conduct regular follow ups with homeowners, and uphold company values in every interaction
Provide an excellent first impression with customer interactions that include incoming calls, scheduling service work and appointments, and email communications
Partner with the installation and field service teams on current and upcoming projects, utilities, local inspection authorities, and contracts
Coordinate generator installations and HVAC projects, ensuring timely and efficient completion

Requirements

crm

high school

power generation

electrical

customer service

2+ years

Computer savvy, as you'll coordinate scheduling, dispatch, spreadsheet, and client relationship management (CRM) software
Experience with contract and technical terminology throughout various municipalities
High school diploma or equivalent
This job is with an independent Generac dealer and not for employment with Generac Power Systems, Inc.
Proven knowledge of power generation, electrical, plumbing, mechanical, or utility trades
2+ years of experience within customer service

Benefits

Paid time off (PTO)
401k retirement contribution
Dental insurance
Company paid medical insurance
Quality work-life balance and schedule flexibility

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$4.3B Revenue

Annual Income

The company generates over $4.3 billion in revenue annually.

80% US Share

Backup Power Dominance

The company dominates the backup power market, holding about 80% of the US share.

It began by engineering affordable home standby generators and built its first engine tailored for generator use.
Its portfolio spans portable units, residential standby systems, large commercial/industrial generators, light towers, power washers, battery storage, and smart-home energy devices.
Typical projects include outfitting homes for outage resilience, powering construction sites with mobile generators, and deploying microgrid and natural gas generator solutions for commercial clients.
Innovations include the PWRcell home energy storage line, integration of EV charging and remote monitoring via Mobile Link and Concerto software platforms.

Culture + Values

Generac Gives: a commitment to being a good neighbor and corporate citizen where employees live and work.
Focus areas include education (especially STEM for underserved youth), first responders, disaster preparedness, veterans & military families, community volunteerism, energy conservation, and clean-energy education & innovation.
Employee-enabled giving: all full-time employees receive volunteer time off and access to small grants for charities they're involved with.
Hyper-local impact: philanthropic focus centered on locations where facilities and employees are based.
Powering Up Education: employees engage in STEM outreach through classrooms, learning events, and facility tours.
Generac Volunteers: organized teams participate in activities such as food sorting, shelter refurbishment, and STEM mentoring.
Generac Community Spirit Awards: recognizing the most active volunteers during National Volunteer Appreciation Week.

Environment + Sustainability

$440 M investment

Solar + Battery Initiative

The company is investing up to $440 million in a Puerto Rico solar and battery initiative to power 40,000 homes.

$50 M awarded

Clean-Energy Microgrids

Received a $50 million award from the DOE's GRIP program to implement clean-energy microgrids at approximately 100 California water-utility sites, with at least 55% located in disadvantaged communities.

55% in disadvantaged communities

Clean-Energy Microgrids

Implementing clean-energy microgrids at 100 California water-utility sites, with a focus on serving at least 55% in disadvantaged communities.

409 kW solar

Net-Zero Microgrid

Supported a net-zero microgrid at Hotel Marcel, featuring a 409 kW solar installation and 1,012 kWh storage capacity.

Partnership with DOE on Puerto Rico solar + battery initiative (up to $440 M investment for 40,000 homes)
Awarded $50 M (via DOE GRIP) for clean-energy microgrids at ~100 California water-utility sites, at least 55% in disadvantaged communities
Supported microgrid at Hotel Marcel (net-zero, 409 kW solar, 1,012 kWh storage)
Distributing zero-emissions hydrogen fuel-cell generators in North America via partnership with EODev
Generac Mobile® lighting towers reduce fuel consumption by up to 75% vs. traditional models via hybrid/battery and LED innovation
Net-zero target not explicitly stated in publicly available sources

Inclusion & Diversity

The 2023 ESG report notes ESG integration but includes no specific DEI goals or gender breakdown.
Public materials provide no data on female/male workforce percentages, leadership gender representation, diversity recruitment, or retention metrics.
Neither generac.com nor LinkedIn pages disclose strategic DEI targets or outcomes.

Articles

Careers at Generac

Products

Residential Solutions

Company

Overview

$4.3B Revenue

Annual Income

The company generates over $4.3 billion in revenue annually.

80% US Share

Backup Power Dominance

The company dominates the backup power market, holding about 80% of the US share.

It began by engineering affordable home standby generators and built its first engine tailored for generator use.
Its portfolio spans portable units, residential standby systems, large commercial/industrial generators, light towers, power washers, battery storage, and smart-home energy devices.
Typical projects include outfitting homes for outage resilience, powering construction sites with mobile generators, and deploying microgrid and natural gas generator solutions for commercial clients.
Innovations include the PWRcell home energy storage line, integration of EV charging and remote monitoring via Mobile Link and Concerto software platforms.

Culture + Values

Generac Gives: a commitment to being a good neighbor and corporate citizen where employees live and work.
Focus areas include education (especially STEM for underserved youth), first responders, disaster preparedness, veterans & military families, community volunteerism, energy conservation, and clean-energy education & innovation.
Employee-enabled giving: all full-time employees receive volunteer time off and access to small grants for charities they're involved with.
Hyper-local impact: philanthropic focus centered on locations where facilities and employees are based.
Powering Up Education: employees engage in STEM outreach through classrooms, learning events, and facility tours.
Generac Volunteers: organized teams participate in activities such as food sorting, shelter refurbishment, and STEM mentoring.
Generac Community Spirit Awards: recognizing the most active volunteers during National Volunteer Appreciation Week.

Environment + Sustainability

$440 M investment

Solar + Battery Initiative

The company is investing up to $440 million in a Puerto Rico solar and battery initiative to power 40,000 homes.

$50 M awarded

Clean-Energy Microgrids

Received a $50 million award from the DOE's GRIP program to implement clean-energy microgrids at approximately 100 California water-utility sites, with at least 55% located in disadvantaged communities.

55% in disadvantaged communities

Clean-Energy Microgrids

Implementing clean-energy microgrids at 100 California water-utility sites, with a focus on serving at least 55% in disadvantaged communities.

409 kW solar

Net-Zero Microgrid

Supported a net-zero microgrid at Hotel Marcel, featuring a 409 kW solar installation and 1,012 kWh storage capacity.

Partnership with DOE on Puerto Rico solar + battery initiative (up to $440 M investment for 40,000 homes)
Awarded $50 M (via DOE GRIP) for clean-energy microgrids at ~100 California water-utility sites, at least 55% in disadvantaged communities
Supported microgrid at Hotel Marcel (net-zero, 409 kW solar, 1,012 kWh storage)
Distributing zero-emissions hydrogen fuel-cell generators in North America via partnership with EODev
Generac Mobile® lighting towers reduce fuel consumption by up to 75% vs. traditional models via hybrid/battery and LED innovation
Net-zero target not explicitly stated in publicly available sources

Inclusion & Diversity

The 2023 ESG report notes ESG integration but includes no specific DEI goals or gender breakdown.
Public materials provide no data on female/male workforce percentages, leadership gender representation, diversity recruitment, or retention metrics.
Neither generac.com nor LinkedIn pages disclose strategic DEI targets or outcomes.

Articles

Careers at Generac

Products

Residential Solutions