Assistant Community Manager at Rochester'S Cornerstone Group in Lansing, NY | USD21-24 | Kablio

Role

Description

resident files

move-out docs

rent collection

staff supervision

reporting

property inspections

Maintains accurate and compliant resident files for both internal and external audits.
Conducts property tours, new resident orientation, move-in, and move-out inspections with residents.
Completes move-out paperwork and manages security deposit processes, ensuring accurate data input into relevant software (e.g., Onesite).
Collects rent payments, process billing, post payments, and deposit receipts according to company and Low-Income Housing Tax Credit procedures.
Supervises site staff ensuring respectful, professional and ethical practices.
Manages communications with residents and staff ensuring a harmonious, respectful, professional, and ethical workplace environment.
Prepares required reports for Regional/Area Managers, Accounting, and other departments.
Enforces lease agreements and community rules in accordance with Fair Housing laws.
Prepares property for audits or regulatory inspections, ensuring adherence to all relevant local, state, and federal regulations regarding multifamily housing.
Walks property regularly to inspect conditions, exterior, and interior.

Requirements

microsoft office

onesite

tracs

certified occupancy

high school

property software

Required: High School Diploma/GED minimum.
Must have/or obtain Certified Occupancy Specialist (affordable sites).
Must have a command of the English language with the ability to edit the work of others.
Preferred: Tenant rental Certification System (TRACS).
Preferred: Accredited Resident Manager (ARM) or Certified Manager of Housing (CMH) certification.
Reliable transportation and ability to manage a flexible schedule.
Familiar with standards for business letters, memos, contracts, etc.
Extensive knowledge and experience with Microsoft Office navigating the Internet required.
Preferred: LIHTC (Low Income Housing Tax Credit) experience.
Must have Property Management software experience.
Preferred: OneSite software experience.
Required: complete knowledge of all phases of leasing and resident retention.
Required use of personal cell phone required (reimbursement included).
Preferred: Experience in property management
Preferred: Affordable Housing experience.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$10-16 million

Annual Revenue

Revenue estimates supporting a lean operation with strong project impact in regional real estate markets.

3,000+ units

Affordable Housing

Total units created or preserved, serving families, seniors, and individuals with special needs in various communities.

$22.8 million

Senior Housing Development

Budget for the Buffalo senior housing project, which transformed a historic building and included new construction.

126-year-old building

Historic Renovation

Age of the building renovated as part of the Buffalo senior housing development project.

Founded in 1990 in Rochester, New York, by Roger Brandt, the company built its early reputation focused on affordable housing across upstate New York.
Over the decades, it has created or preserved more than 3,000 units—later reports cite over 4,000 units—serving families, seniors, and individuals with special needs in urban, suburban and rural communities.
Expanding beyond housing, the firm developed and brokered commercial real estate: from office space and industrial parks to retail and historic renovations.
It offers full-service consulting including land planning, financing strategy, project oversight and collaboration with nonprofit and for‑profit partners.
Typical projects include low‑income senior housing, mixed‑use developments, and revitalization of existing structures.

Culture + Values

Develop, preserve, and manage affordable housing

Mission Statement

Enhances the lives of residents through affordable housing initiatives.

Innovative and inclusive environment

Core Values

Fosters integrity as a cornerstone of operations.

Superior quality and customer service

Operational Commitment

Ensures excellence across all business aspects.

Employee contributions to success

Team Beliefs

Recognizes each employee's role in company growth.

Harmonious and professional workplace

Workplace Culture

Promotes efficiency, morale, and professional image.

Professional communication and conduct

Employee Expectation

Encourages ethical behavior and collaboration.

Environment + Sustainability

Inclusion & Diversity

Five Years

Consecutive Top Workplace Recognition

Recognized annually as a 'Top Workplace in Rochester' for five consecutive years, reflecting strong inclusion and employee morale.

3.5/5

Diversity & Inclusion Rating

Maintains a Glassdoor rating of 3.5 out of 5 for diversity and inclusion efforts, indicating measurable progress in workplace equity.

Committed to ongoing principles of creating diverse, equitable and inclusive strategies when selecting employees, collaborating with partners and engaging with tenants at the properties managed.

Articles

About Us

Careers

Role

Description

resident files

move-out docs

rent collection

staff supervision

reporting

property inspections

Maintains accurate and compliant resident files for both internal and external audits.
Conducts property tours, new resident orientation, move-in, and move-out inspections with residents.
Completes move-out paperwork and manages security deposit processes, ensuring accurate data input into relevant software (e.g., Onesite).
Collects rent payments, process billing, post payments, and deposit receipts according to company and Low-Income Housing Tax Credit procedures.
Supervises site staff ensuring respectful, professional and ethical practices.
Manages communications with residents and staff ensuring a harmonious, respectful, professional, and ethical workplace environment.
Prepares required reports for Regional/Area Managers, Accounting, and other departments.
Enforces lease agreements and community rules in accordance with Fair Housing laws.
Prepares property for audits or regulatory inspections, ensuring adherence to all relevant local, state, and federal regulations regarding multifamily housing.
Walks property regularly to inspect conditions, exterior, and interior.

Requirements

microsoft office

onesite

tracs

certified occupancy

high school

property software

Required: High School Diploma/GED minimum.
Must have/or obtain Certified Occupancy Specialist (affordable sites).
Must have a command of the English language with the ability to edit the work of others.
Preferred: Tenant rental Certification System (TRACS).
Preferred: Accredited Resident Manager (ARM) or Certified Manager of Housing (CMH) certification.
Reliable transportation and ability to manage a flexible schedule.
Familiar with standards for business letters, memos, contracts, etc.
Extensive knowledge and experience with Microsoft Office navigating the Internet required.
Preferred: LIHTC (Low Income Housing Tax Credit) experience.
Must have Property Management software experience.
Preferred: OneSite software experience.
Required: complete knowledge of all phases of leasing and resident retention.
Required use of personal cell phone required (reimbursement included).
Preferred: Experience in property management
Preferred: Affordable Housing experience.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$10-16 million

Annual Revenue

Revenue estimates supporting a lean operation with strong project impact in regional real estate markets.

3,000+ units

Affordable Housing

Total units created or preserved, serving families, seniors, and individuals with special needs in various communities.

$22.8 million

Senior Housing Development

Budget for the Buffalo senior housing project, which transformed a historic building and included new construction.

126-year-old building

Historic Renovation

Age of the building renovated as part of the Buffalo senior housing development project.

Founded in 1990 in Rochester, New York, by Roger Brandt, the company built its early reputation focused on affordable housing across upstate New York.
Over the decades, it has created or preserved more than 3,000 units—later reports cite over 4,000 units—serving families, seniors, and individuals with special needs in urban, suburban and rural communities.
Expanding beyond housing, the firm developed and brokered commercial real estate: from office space and industrial parks to retail and historic renovations.
It offers full-service consulting including land planning, financing strategy, project oversight and collaboration with nonprofit and for‑profit partners.
Typical projects include low‑income senior housing, mixed‑use developments, and revitalization of existing structures.

Culture + Values

Develop, preserve, and manage affordable housing

Mission Statement

Enhances the lives of residents through affordable housing initiatives.

Innovative and inclusive environment

Core Values

Fosters integrity as a cornerstone of operations.

Superior quality and customer service

Operational Commitment

Ensures excellence across all business aspects.

Employee contributions to success

Team Beliefs

Recognizes each employee's role in company growth.

Harmonious and professional workplace

Workplace Culture

Promotes efficiency, morale, and professional image.

Professional communication and conduct

Employee Expectation

Encourages ethical behavior and collaboration.

Environment + Sustainability

Inclusion & Diversity

Five Years

Consecutive Top Workplace Recognition

Recognized annually as a 'Top Workplace in Rochester' for five consecutive years, reflecting strong inclusion and employee morale.

3.5/5

Diversity & Inclusion Rating

Maintains a Glassdoor rating of 3.5 out of 5 for diversity and inclusion efforts, indicating measurable progress in workplace equity.

Committed to ongoing principles of creating diverse, equitable and inclusive strategies when selecting employees, collaborating with partners and engaging with tenants at the properties managed.

Articles

About Us

Careers