Salesforce Platform Manager at Invitation Homes in North Carolina, United States | USD98,640-170,976 | Kablio

Role

Description

salesforce development

data loading

change management

system audits

report creation

user administration

Develop deep expertise in assigned Salesforce modules, including learning existing architecture, integrations, and automation to be able to support, maintain and enhance the system
Provide production support and troubleshooting
Prepare data files and upload the data to Salesforce.com using data loader and other 3rd party tools.
Execute Change Management process, including maintaining updated documentation and data dictionary
Complete regular system audits and preparations for upgrades
Generate release notes and contribute to Learning and Development training deliverables
Build and maintain custom applications on the SFDC platform, including data models, business logic, user interface, and workflows
Become an expert in our business processes to develop and improve Salesforce-powered solutions
Perform Salesforce administrator functions such as user management, profiles, roles, permissions, validation rules, assignment rules, queues, licenses, etc.
Create reports in SFDC to meet operational requirements including maintaining a standard set of queries/reports to satisfy requirements; validate queries/reports created by others in the organization and assist in the interpretation of data
Stay current with new features and functionality to provide technical guidance and feasibility for system enhancements
Perform testing of new functionality and SFDC seasonal releases

Requirements

platform builder

admin certification

lightning

data loader

process builder

experience sites

Salesforce Platform Builder Certification preferred
Demonstrated expertise leveraging Salesforce debugging functionality and other Dev Console tools
Experience working in Lightning
Experience supporting complex orgs with significant customization
Demonstrated mastery of Salesforce Data Loader and mass upload processes
Experience with Salesforce Experience Sites (formerly called Communities) preferred
Experience reviewing, configuring and supporting AppExchange apps
Expertise building workflows using standard workflow functionality and advanced process automation techniques utilizing Process Builder and Flow
At least 4+ years’ experience administering and configuring SFDC environment with deep knowledge of the declarative (point and click) capabilities or comparable experience as a “Super User” or “Product Owner” of similar Salesforce functionality
Experience designing and implementing new modules and business processes using the Force.com platform
Knowledge of established Salesforce.com standards, best practices and platform features
Expertise with complex formula fields and validation rules
Salesforce Administrator Certification

Benefits

Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
401(k) with company matching contributions
Team events and gatherings (Pre- and Post-Covid)
Annual bonus program
Team events and gatherings
Competitive pay and an annual bonus program for all associates
Health, dental, vision, and life insurance
Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
401k with matching company contributions
Awesome work environment with casual dress
Long-term and short-term disability insurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

invitation homes does not offer employment-based visa sponsorship for this role at this time.

Security clearance

Information not given or found

Company

Overview

Founded in 2012, Invitation Homes is a leader in the single-family rental home market.
The company owns and manages thousands of homes across the U.S., providing quality rental housing.
Specializes in residential properties, offering a variety of homes in desirable locations.
Focused on delivering great rental experiences through extensive property management and customer service.
Uses technology and data-driven strategies to enhance the rental experience for both tenants and investors.
The company has made significant strides in redefining the rental home market, attracting both families and professionals.
Invitation Homes has a strong track record in providing well-maintained homes in key U.S. markets.

Culture + Values

Unshakeable Integrity – We hold ourselves accountable to act with honesty, trust and respect.
Genuine Care – We serve with heart.
Continuous Excellence – We always find a way to innovate and deliver.
Standout Citizenship – We strive to benefit our neighbors and our communities.

Environment + Sustainability

15%

Energy Bill Savings

Residents using Smart Home technology can save up to 15% on energy bills, significantly reducing their monthly expenses while also contributing to environmental sustainability.

100 million bottles

Recycled Plastic

Over 100 million plastic bottles have been recycled into high-quality flooring, showcasing a commitment to reducing waste and repurposing materials innovatively.

100%

Smart Home Target

The company aims to integrate 100% Smart Home technology in its Same Store portfolio as part of its long-term sustainability strategy, enhancing energy efficiency and resident convenience.

Half the Earth

Environmental Impact

Recycling efforts have saved enough materials to circle half the Earth, highlighting the significant environmental benefits of resource conservation and recycling initiatives.

Adopts ENERGY STAR® certified appliances for improved efficiency.
Upgrades HVAC units with efficient models, sharing utility savings with residents.
Employs smart thermostats in vacant homes to maintain hourly energy efficiency.
Monitors utility use with third-party alerts to address high consumption promptly.
Supports climate tech through investment in the Fifth Wall Climate Technology Fund.
Updates plumbing systems with low-flow fixtures to conserve water.
Optimizes technician routes to reduce emissions and drive times.
Enhances air quality with an HVAC Air Filter Delivery program.
Implements water-efficient landscapes in arid regions.
Transitions to digital work orders to eliminate paper use among technicians.
Ensures vehicles are equipped to minimize unnecessary service trips.
Develops properties with superior insulation, efficient windows, and programmable thermostats post-acquisition.
Prepares for natural disasters via dedicated risk management teams.
Partners with GRESB, linking credit pricing to sustainability performance.

Inclusion & Diversity

49.78% Ethnic Representation

Employee Diversity

49.78% of employees identify as people of color, reflecting the company's commitment to diversity in its workforce.

3.5 Years Retention

Employee Tenure

The average associate tenure of 3.5 years highlights strong retention rates across diverse groups.

49.6% Leadership by Women

Gender Equality

Women hold nearly half of leadership positions, demonstrating progress toward gender parity in roles of influence.

Joined CEO Action for Diversity & Inclusion pledge to improve workplace inclusion.
Support six ERGs: Women’s Impact Network, Black Collective, Juntos, GenNEXT, Open Invitation (LGBT+), Asian Alliance.
Provide Employee Resource Groups to foster belonging and support.

Articles

Careers at Invitation Homes

Our Company

Press Releases

Role

Description

salesforce development

data loading

change management

system audits

report creation

user administration

Develop deep expertise in assigned Salesforce modules, including learning existing architecture, integrations, and automation to be able to support, maintain and enhance the system
Provide production support and troubleshooting
Prepare data files and upload the data to Salesforce.com using data loader and other 3rd party tools.
Execute Change Management process, including maintaining updated documentation and data dictionary
Complete regular system audits and preparations for upgrades
Generate release notes and contribute to Learning and Development training deliverables
Build and maintain custom applications on the SFDC platform, including data models, business logic, user interface, and workflows
Become an expert in our business processes to develop and improve Salesforce-powered solutions
Perform Salesforce administrator functions such as user management, profiles, roles, permissions, validation rules, assignment rules, queues, licenses, etc.
Create reports in SFDC to meet operational requirements including maintaining a standard set of queries/reports to satisfy requirements; validate queries/reports created by others in the organization and assist in the interpretation of data
Stay current with new features and functionality to provide technical guidance and feasibility for system enhancements
Perform testing of new functionality and SFDC seasonal releases

Requirements

platform builder

admin certification

lightning

data loader

process builder

experience sites

Salesforce Platform Builder Certification preferred
Demonstrated expertise leveraging Salesforce debugging functionality and other Dev Console tools
Experience working in Lightning
Experience supporting complex orgs with significant customization
Demonstrated mastery of Salesforce Data Loader and mass upload processes
Experience with Salesforce Experience Sites (formerly called Communities) preferred
Experience reviewing, configuring and supporting AppExchange apps
Expertise building workflows using standard workflow functionality and advanced process automation techniques utilizing Process Builder and Flow
At least 4+ years’ experience administering and configuring SFDC environment with deep knowledge of the declarative (point and click) capabilities or comparable experience as a “Super User” or “Product Owner” of similar Salesforce functionality
Experience designing and implementing new modules and business processes using the Force.com platform
Knowledge of established Salesforce.com standards, best practices and platform features
Expertise with complex formula fields and validation rules
Salesforce Administrator Certification

Benefits

Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
401(k) with company matching contributions
Team events and gatherings (Pre- and Post-Covid)
Annual bonus program
Team events and gatherings
Competitive pay and an annual bonus program for all associates
Health, dental, vision, and life insurance
Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
401k with matching company contributions
Awesome work environment with casual dress
Long-term and short-term disability insurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

invitation homes does not offer employment-based visa sponsorship for this role at this time.

Security clearance

Information not given or found

Company

Overview

Founded in 2012, Invitation Homes is a leader in the single-family rental home market.
The company owns and manages thousands of homes across the U.S., providing quality rental housing.
Specializes in residential properties, offering a variety of homes in desirable locations.
Focused on delivering great rental experiences through extensive property management and customer service.
Uses technology and data-driven strategies to enhance the rental experience for both tenants and investors.
The company has made significant strides in redefining the rental home market, attracting both families and professionals.
Invitation Homes has a strong track record in providing well-maintained homes in key U.S. markets.

Culture + Values

Unshakeable Integrity – We hold ourselves accountable to act with honesty, trust and respect.
Genuine Care – We serve with heart.
Continuous Excellence – We always find a way to innovate and deliver.
Standout Citizenship – We strive to benefit our neighbors and our communities.

Environment + Sustainability

15%

Energy Bill Savings

Residents using Smart Home technology can save up to 15% on energy bills, significantly reducing their monthly expenses while also contributing to environmental sustainability.

100 million bottles

Recycled Plastic

Over 100 million plastic bottles have been recycled into high-quality flooring, showcasing a commitment to reducing waste and repurposing materials innovatively.

100%

Smart Home Target

The company aims to integrate 100% Smart Home technology in its Same Store portfolio as part of its long-term sustainability strategy, enhancing energy efficiency and resident convenience.

Half the Earth

Environmental Impact

Recycling efforts have saved enough materials to circle half the Earth, highlighting the significant environmental benefits of resource conservation and recycling initiatives.

Adopts ENERGY STAR® certified appliances for improved efficiency.
Upgrades HVAC units with efficient models, sharing utility savings with residents.
Employs smart thermostats in vacant homes to maintain hourly energy efficiency.
Monitors utility use with third-party alerts to address high consumption promptly.
Supports climate tech through investment in the Fifth Wall Climate Technology Fund.
Updates plumbing systems with low-flow fixtures to conserve water.
Optimizes technician routes to reduce emissions and drive times.
Enhances air quality with an HVAC Air Filter Delivery program.
Implements water-efficient landscapes in arid regions.
Transitions to digital work orders to eliminate paper use among technicians.
Ensures vehicles are equipped to minimize unnecessary service trips.
Develops properties with superior insulation, efficient windows, and programmable thermostats post-acquisition.
Prepares for natural disasters via dedicated risk management teams.
Partners with GRESB, linking credit pricing to sustainability performance.

Inclusion & Diversity

49.78% Ethnic Representation

Employee Diversity

49.78% of employees identify as people of color, reflecting the company's commitment to diversity in its workforce.

3.5 Years Retention

Employee Tenure

The average associate tenure of 3.5 years highlights strong retention rates across diverse groups.

49.6% Leadership by Women

Gender Equality

Women hold nearly half of leadership positions, demonstrating progress toward gender parity in roles of influence.

Joined CEO Action for Diversity & Inclusion pledge to improve workplace inclusion.
Support six ERGs: Women’s Impact Network, Black Collective, Juntos, GenNEXT, Open Invitation (LGBT+), Asian Alliance.
Provide Employee Resource Groups to foster belonging and support.

Articles

Careers at Invitation Homes

Our Company

Press Releases