Claims Manager - Design-Build Firm

Description

• Provide strategic input during contract reviews to mitigate potential claims exposure.
• Maintain a comprehensive claims log and reporting system for internal and external audits.
• Collaborate with project controls, legal, estimating, and operations teams to analyze cost impacts, schedule delays, and entitlement justifications.
• Participate in dispute resolution proceedings (mediation, arbitration, negotiation).
• Draft, review, and maintain claim documentation, including notices of delay, change orders, impact logs, and negotiation records.
• Interpret and apply contract provisions in support of timely and defensible claims submissions.
• Assist in training project staff on claims best practices and compliance standards.
• Lead and manage the full lifecycle of subcontractor and owner claims, including identification, development, analysis, and resolution.
• Ensure all claims activities comply with MWBE goals.

Requirements

• Proficiency in Primavera P6, ACC, and Microsoft Office Suite (Excel, Word, Outlook).
• Solid understanding of scheduling techniques and forensic delay analysis.
• Willingness to work 5 days, onsite, in our Downtown NYC office
• Proven understanding of NYC MWBE programs, procurement compliance standards.
• Bachelor's degree in Construction Management, Engineering, Architecture, or a related field.
• Familiarity with NYC agencies such as DDC, MTA, or HPD is a plus.
• 5–8 years of progressive experience in claims management within the design-build or construction industry, preferably on NYC public-sector projects.
• Demonstrated experience managing both subcontractor and owner claims.
• Strong working knowledge of design build and construction contract documents and public agency procedures.
• Excellent negotiation, writing, and presentation skills.
• High attention to detail, with the ability to manage competing priorities under tight deadlines.

Benefits

• Vision insurance
• Paid sick time
• Voluntary life insurance
• Health Insurance
• Safe Harbor 401(k) Plan
• Dental insurance
• Company-paid disability and life insurance
• Paid time off

Training + Development

Interview process

Visa Sponsorship

Security clearance