Key Account Manager

Overview

Strategic management and growth of key WA construction, mining & government accounts

Key Responsibilities

• account growth
• customer engagement
• tender management
• solution selling
• strategic planning
• site visits

Tasks

-Think strategically: Develop and execute account growth plans and customer engagement strategies, working closely with internal teams to deliver innovative, value-adding solutions. -Drive growth: Identify and act on new project opportunities within existing accounts while also creating pathways to engage new customers across the WA market. -Own the customer relationship: Act as the senior point of contact for key accounts, supported by a strong local team. You'll drive long-term strategic engagement across all levels of the customer organisation. -Work closely with the Sales Manager – Markets while shaping your own success. Use your expertise in tenders, negotiations, and solution-selling in a role that offers both responsibility and flexibility, including ad hoc travel to key customer sites. -Stay connected: Travel across the state as required to visit sites, strengthen relationships, and ensure visibility across all levels of your customer network. -Take ownership of a major WA customer network across construction, mining, and government sectors. Build lasting partnerships and lead strategic account growth with the support of local teams.

Requirements

• negotiation
• influencing
• 3-5 years
• sales
• data analysis
• tendering

What You Bring

-Have proven negotiation and influencing skills gained through 3-5 years’ experience in a similar role -Ideally have experience selling services into construction, manufacturing, government or related industries -Demonstrate the ability to interpret and analyse data to formulate strategic plans -Tendering and contract management experience

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Benefits

-Purchased additional leave program -Development and career progression pathways -12 weeks Paid Parental Leave in addition to government parental leave scheme -Enjoy an attractive salary, quarterly bonuses, fully maintained company vehicle, and a wide range of benefits—including career development pathways, wellbeing programs, novated leasing, and paid parental leave. -Volunteering opportunities through the Coates Foundation -Novated leasing and salary sacrifice -Access to our employee discounts, benefits and wellbeing program

About Coates

-It evolved from machinery manufacturing to pioneer equipment rental in Australia. -Expanded into engineering and equipment hire, supporting global customers. -Operates across ~150 branches and delivers oversized fleets and specialist solutions in sectors like mining, rail, infrastructure, and power. -Beyond rental, it offers in-house temporary works engineering, industrial shutdown management, and turnkey Power & HVAC services. -Typical projects include major construction shutdowns, remote mining tool stores, large-scale events, and complex infrastructure builds. -The firm invests heavily in technology—IoT-enabled portals, BIM content, drones, telemetry—and collaborates with universities to develop innovative temporary-works solutions.

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