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Field Services Technician - Level 2
Johnson Controls
Field technician providing commissioning and after‑sales service for data center HVAC systems.
8d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Phoenix, AZ
Field
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
field support
client check-in
form documentation
warranty reporting
technician training
safety maintenance
- Responsible for completing daily scheduled tasks.
- Assist on job sites with other JCI/Silent-Aire Field Technicians as needed.
- Check in with client at the beginning and end of each day.
- During, and/or at the end of each day/job, complete all company provided forms to the fullest extent possible.
- Answer all office emails/calls in a timely manner.
- Follow all company policies and lead by example. Respect and strictly adhere to the non-disclosure policies, on the jobsite and away.
- Obtain client signature on company provided forms where applicable.
- Consult Manager or Field Supervisor in times of uncertainty.
- Check in with Manager after the end of each work day while in the Field
- Check in as needed to ensure Manager or Field Supervisor are aware of your status.
- Use Time Clocks in the plant and ADP app when in the Field to account for daily times.
- Report all warranty repairs to the Manager or Field Supervisor and provide the necessary info needed to report back to the plant if it is a Silent-Aire internal issue.
- Give training to Field Service Technician – Level 1 and support as needed.
- Ensure all excess materials used for each job are listed properly and documented.
- Secure parts and tools needed throughout the day for various jobs as required.
- Hand in paperwork at the end of each trip for processing in sequential order.
- Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person.
- Maintain all safety equipment at all times.
What you bring
hvac
journeyman
microsoft office
problem solving
multimeter
ged
- Aptitude and communications skills related to acting independently
- Ability to identify 3-phase versus single phase wiring
- Ability to read, understand and work from mechanical drawings
- Technical and working knowledge of internal and industry design and construction codes and standards
- Registered refrigeration/HVAC tech, controls tech, Electrician Journeyman, or related tradesperson
- Must have a high school diploma or equivalent GED certificate
- Experience working in Industrial, Manufacturing Facilities and/or Field environments
- Understand OHMS Law and able to use a multi-meter to read voltage, resistance values
- General knowledge of HVAC and mechanical systems
- Must possess valid passport/driver’s license
- Experience working in highly sensitive and/or mission critical facilities
- Basic knowledge of Windows and Microsoft Office (Outlook Word, Excel, etc.)
- Full understanding of basic electrical and control systems and how electricity works as well as the process of treating air to simultaneously control its temperature, humidity, and distribution
- Must possess a valid driver's license
- Ability to lift 40lbs and use ladders working from heights
- Proven planning, organizational, problem solving, decision–making, supplemented with a practical aptitude
- Ability to maintain required records and prepare reports
- Understanding of Parallel and Series circuits
- Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)
- Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year
- Competitive pay
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- - must pass a dod background check and provide proof of us citizenship.
People also searched
Data Center Technician Jobs in Phoenix United StatesInstallation Technician Jobs in Phoenix United StatesMechanical Technician Jobs in Phoenix United StatesElectrical Technician Jobs in Phoenix United StatesField Engineer Jobs in Phoenix United StatesHVAC Technician Jobs in Phoenix United StatesCommissioning Engineer Jobs in Phoenix United StatesOperations Technician Jobs in Phoenix United States
Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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