Sales Administrator

Description

• Create reporting on holds and collaborate with Regional Sales Leaders, Mentors, and Sales Reps to move jobs from sold to net
• Update our CRM (i360) and other appropriate systems with post-sales issues, comments, and resolutions
• Manage office entry and respond to all visitors in a timely fashion, according to target response times and security protocols
• Provide direct administrative support to Sales Leadership. This support includes scheduling meetings and events, booking travel, updating documents or lists, creating reports, and updating the CRM
• Manage the administrative process for all sales from sold status to project measure completion
• Manage appropriate reports and data to ensure company metrics are met
• Identify and collaborate with the Corporate Office Manager to fulfill supply needs, maintain and manage a variety of office-related vendors, and coordinate food delivery, as needed
• Manage and provide oversight over all sales holds and tasks requiring action and assist Sales Leadership, Mentors, and Sales Reps in resolving all post-sales issues that may cause delays
• Oversee visitors’ experiences and ensure a personal, friendly experience for anyone coming into the West Chester office
• Maintain an optimal office environment by keeping the appearance of common areas neat and organized and enforcing the required office-related procedures needed to preserve consistency in this area
• Resolve and own Sales Admin holds and collaborate with the Finance Administrator to resolve Finance holds
• Oversee and maintain select types of office equipment for uninterrupted function, collaborating with IT as necessary
• Act as a key IHR Brand Ambassador, always representing the company positively and professionally, both on the phone and in person
• Maintain IHR KPI metrics for sales and sales administration
• Manage incoming and outgoing correspondence, including mail, emails, and miscellaneous inquiries in the West Chester Office
• Oversee the day-to-day activities of the office as the main point of contact in the reception area, keeping management informed with routine and requested reporting
• Review and process all new contracts

Requirements

• Ability to problem solve and collaborate with others to reach resolutions
• Sales mindset
• State-of-the-art technology tools and resources
• Strong written and verbal communication skills
• High School Diploma or equivalent
• Highly organized
• Proficient using Microsoft Office and Online Systems/CRMs (i.e., Salesforce.com)
• Ability to work autonomously
• 2+ years prior experience in sales or administration in home improvements, home services, or related industries
• Accurately type 40+ words per minute
• Attention to detail

Benefits

• Highly competitive compensation package
• Health, Dental, and Life insurance options
• Generous time-off benefits, including company Holidays
• AFLAC Supplemental Insurance
• Collaborative, professional, entrepreneurial environment
• Monthly culture-driven events, featuring contests, learning events, and celebrations
• 401K Retirement Savings
• Professional work environment, brand-new, centrally located offices

Training + Development

Interview process

Visa Sponsorship

Security clearance