Family Services Coordinator at Project For Pride In Living (Ppl) in Minneapolis, MN | USD22-24 | Kablio

Role

Description

housing support

workshop facilitation

case documentation

crisis intervention

community building

resource coordination

Connect households to community resources and programs to assist with addressing basic needs and accomplishing goals.
Collaborate with other PPL staff to provide cohesive family services.
Conduct home visits.
Create customized participant-driven housing stability plans based on participants unique strengths and barriers.
Support participant health and wellness through connections to physical, mental health, and recovery resources.
Coordinate and lead workshops on topics such as housing, financial literacy, employment & technology, parenting, DBT skills, etc.
Provides holistic support to families by sharing knowledge in the areas of housing, financial literacy, employment, technology, parenting, etc.
Utilize skills and community resources to provide crisis prevention and intervention.
Strategize with PPL team and participants to plan and facilitate community-building activities, workshops, resident meetings, and engagement with the larger community.
Keep accurate, up to date documentation including but not limited to, goal plans, case notes, incident reports, funder data, support funds, program budgets, receipts, etc.
Participate in internal and external professional development, team meetings, case consultation, special initiatives, PPL committees, and organization-wide meetings.
Provide crisis prevention and intervention.

Requirements

database

microsoft office

bachelor

somali speaking

valid license

experience

Database systems (particularly Apricot and Yardi)
Microsoft Office Suite: Excel, Outlook, and Word
Office equipment including telephone, smartphone, and voicemail systems, copier, printer, scanner, and fax machine.
A course of study in a health or human services-related field leading to a Bachelor of Art, Bachelor of Science, or Associate degree; or 1-3 years of experience with the target population served.
Somali Speaking preference for one of our locations
Valid driver's license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants

Benefits

Summer Half-Day Fridays (Memorial Day-Labor Day)
Electronic timecard system
Benefits include medical, dental, paid time off, paid parental leave, and retirement plan with employer match.

Training + Development

Information not given or found

Interview process

phone screens
in-person interviews
reference checks
background checks for final candidates

Visa Sponsorship

Information not given or found

Security clearance

background checks required for final candidates

Company

Overview

1,600+ Units

Affordable Housing Stock

The organization owns and manages these units, providing stable homes for low-income families.

3-4x Income Growth

Career Readiness Impact

Participants in career training programs see significant income increases.

98% Housing Retention

Resident Stability

Over 98% of residents maintain their housing for two years, indicating successful program outcomes.

Over decades, the organization evolved from a housing renovator to a hybrid developer and supportive services provider.
Residents benefit from on-site services, including job coaching, youth tutoring, financial counseling, and homeownership support.
Typical projects range from housing renovations to constructing new quality rentals across Twin Cities suburbs.

Culture + Values

“PPL builds the hope, assets, and self‑reliance of individuals and families who have lower incomes by providing transformative affordable housing and career readiness services.”
“We are at the leading edge of outcomes tracking and program improvement. Creating measurable, tangible, and superior outcomes.”
“We believe that a culture of learning and thoughtful evaluation leads to stronger services and stronger communities.”
“Evaluation is embedded within programming, rather than a stand‑alone process.”
“Monthly evaluation in each program tells us whether we’re on track.”
“Dedicated in‑house expertise guiding outcome definition and measurement, with an internal data analysis and evaluation team.”

Environment + Sustainability

98%

Housing Stability Rate

Percentage of residents maintaining stable housing for 24+ months, reflecting asset preservation.

$50M

Restoration Initiative Value

Total value of buildings renovated and sold through the RE-Seed initiative, preserving existing structures.

Operates 1,574 housing units across Twin Cities;
RE-Seed initiative sells and renovates 83 small apartment buildings, restoring roofs, gutters, boilers, windows via local contractors—preservation of existing structures avoids new construction emissions.
No publicly stated net-zero target or emissions goals found in official materials.

Inclusion & Diversity

61% Staff

BIPOC Representation

Employees identifying as Black, Indigenous, or People of Color make up 61% of the workforce.

55% Leadership

BIPOC in Leadership Roles

55% of leadership positions are held by individuals identifying as Black, Indigenous, or People of Color.

Race-equity learning opportunities include the Intercultural Development Inventory assessments, Courageous Conversations about Race series, and the ‘Awake to Woke to Work’ program.
The Talent, Equity & Culture department has a comprehensive strategic plan to build staff cultural competence, policy understanding, and facilitate courageous conversations.

Articles

About Us

Careers

Role

Description

housing support

workshop facilitation

case documentation

crisis intervention

community building

resource coordination

Connect households to community resources and programs to assist with addressing basic needs and accomplishing goals.
Collaborate with other PPL staff to provide cohesive family services.
Conduct home visits.
Create customized participant-driven housing stability plans based on participants unique strengths and barriers.
Support participant health and wellness through connections to physical, mental health, and recovery resources.
Coordinate and lead workshops on topics such as housing, financial literacy, employment & technology, parenting, DBT skills, etc.
Provides holistic support to families by sharing knowledge in the areas of housing, financial literacy, employment, technology, parenting, etc.
Utilize skills and community resources to provide crisis prevention and intervention.
Strategize with PPL team and participants to plan and facilitate community-building activities, workshops, resident meetings, and engagement with the larger community.
Keep accurate, up to date documentation including but not limited to, goal plans, case notes, incident reports, funder data, support funds, program budgets, receipts, etc.
Participate in internal and external professional development, team meetings, case consultation, special initiatives, PPL committees, and organization-wide meetings.
Provide crisis prevention and intervention.

Requirements

database

microsoft office

bachelor

somali speaking

valid license

experience

Database systems (particularly Apricot and Yardi)
Microsoft Office Suite: Excel, Outlook, and Word
Office equipment including telephone, smartphone, and voicemail systems, copier, printer, scanner, and fax machine.
A course of study in a health or human services-related field leading to a Bachelor of Art, Bachelor of Science, or Associate degree; or 1-3 years of experience with the target population served.
Somali Speaking preference for one of our locations
Valid driver's license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants

Benefits

Summer Half-Day Fridays (Memorial Day-Labor Day)
Electronic timecard system
Benefits include medical, dental, paid time off, paid parental leave, and retirement plan with employer match.

Training + Development

Information not given or found

Interview process

phone screens
in-person interviews
reference checks
background checks for final candidates

Visa Sponsorship

Information not given or found

Security clearance

background checks required for final candidates

Company

Overview

1,600+ Units

Affordable Housing Stock

The organization owns and manages these units, providing stable homes for low-income families.

3-4x Income Growth

Career Readiness Impact

Participants in career training programs see significant income increases.

98% Housing Retention

Resident Stability

Over 98% of residents maintain their housing for two years, indicating successful program outcomes.

Over decades, the organization evolved from a housing renovator to a hybrid developer and supportive services provider.
Residents benefit from on-site services, including job coaching, youth tutoring, financial counseling, and homeownership support.
Typical projects range from housing renovations to constructing new quality rentals across Twin Cities suburbs.

Culture + Values

“PPL builds the hope, assets, and self‑reliance of individuals and families who have lower incomes by providing transformative affordable housing and career readiness services.”
“We are at the leading edge of outcomes tracking and program improvement. Creating measurable, tangible, and superior outcomes.”
“We believe that a culture of learning and thoughtful evaluation leads to stronger services and stronger communities.”
“Evaluation is embedded within programming, rather than a stand‑alone process.”
“Monthly evaluation in each program tells us whether we’re on track.”
“Dedicated in‑house expertise guiding outcome definition and measurement, with an internal data analysis and evaluation team.”

Environment + Sustainability

98%

Housing Stability Rate

Percentage of residents maintaining stable housing for 24+ months, reflecting asset preservation.

$50M

Restoration Initiative Value

Total value of buildings renovated and sold through the RE-Seed initiative, preserving existing structures.

Operates 1,574 housing units across Twin Cities;
RE-Seed initiative sells and renovates 83 small apartment buildings, restoring roofs, gutters, boilers, windows via local contractors—preservation of existing structures avoids new construction emissions.
No publicly stated net-zero target or emissions goals found in official materials.

Inclusion & Diversity

61% Staff

BIPOC Representation

Employees identifying as Black, Indigenous, or People of Color make up 61% of the workforce.

55% Leadership

BIPOC in Leadership Roles

55% of leadership positions are held by individuals identifying as Black, Indigenous, or People of Color.

Race-equity learning opportunities include the Intercultural Development Inventory assessments, Courageous Conversations about Race series, and the ‘Awake to Woke to Work’ program.
The Talent, Equity & Culture department has a comprehensive strategic plan to build staff cultural competence, policy understanding, and facilitate courageous conversations.

Articles

About Us

Careers