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Property Maintenance Supervisor - Santa Ana Area
Quality Management Group
Overseeing property maintenance and repairs, supervising maintenance technicians, and ensuring a safe and clean living environment in affordable housing communities in the Santa Ana, CA area.
22d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Santa Ana, CA
Field
Company Size
1,000 Employees
Service Specialisms
Property Management
Affordable Housing Management
Conventional Apartment Management
Senior Housing Management
Permanent Supportive Housing Management
Veterans Housing Management
Homeless Housing Management
Community Management
Sector Specialisms
Property Management
Single-family Homes
Affordable Housing
Conventional Apartment Communities
Specialty Housing
Permanent Supportive Housing
Rural Housing
Senior Housing
Role
What you would be doing
emergency repairs
osha compliance
documentation of repairs
inventory forecasting
safety environment
resident relations
- Responsible for after-hour, weekend and holiday emergency repair needs.
- Apply OSHA and SDS protocols and promote adherence to indirect reports to corporate safety requirements including conducting safety meetings, maintaining required safety documentation and ensuring equipment and systems are functional and safe
- Identifying, documenting and coordinating complete, correct and timely repairs to common areas where third party vendor participation is required.
- Operate computer and office equipment and handheld devices with hands and voice.
- Respond to Supervisor on all resident complaints in a timely and professional manner.
- Maintaining maintenance shop and storage areas in clean and organized manner, and property equipment in good conditions.
- Utilize company established protocols to forecast and maintain parts and supplies inventory.
- Assist Community Manager with various Resident Programs, including those related to preservation and upkeep of units and common areas.
- Directly oversee the activities of the Maintenance Technician and Porter/Groundskeeper, who all report to the Community Manager.
- Regularly required to use hands to grip, handle and control hand and power tools.
- Maintain, monitor and promote a safe work environment.
- Assist Community Manager with ongoing positive relationships with residents and external agencies as directed.
- Maintain organized company tools inventory related to performing general maintenance and facilities upkeep as outlined in Essential Skills.
- Comply with all aspects of Fair Housing and Harassment Awareness training and protocols in performance of all tasks and assignments.
- Create a community of preservation and appeal based on clean and presentable environment that is consistent for our residents and noticeable to the community at large.
- Maintain a presentable and professional attire that is representative of the company standards by wearing the company issued Quality Management Group uniform.
- Maintaining all areas of the property in a safe, clean and attractive manner.
- Schedule and complete and/or assist in the turning of vacant units prior to resident occupancy.
- Direct supervision of Maintenance Technicians, Porter/Groundskeeper and/or Housekeepers. Accountable for property maintenance and janitorial operations and maintaining operations within parameters of the property budget relative to Repairs and Maintenance, Unit Replacement, Contracted Services, and Capital Repairs categories.
- Recording, tracking, assigning and completing Yardi work orders on common areas and within residential units within established completion timelines.
- Maintain appropriate level of inventory relative to budget, using purchase orders appropriately.
- Maintain positive relationships with internal departments.
- Coordinate with the Community Manager and perform annual apartment inspections.
- Participate in hiring recommendations.
- Administrative accountability includes use of mobile and fixed computerized applications to ensure that work assignments, progress, forecast and history is thoroughly and timely documented to support fiscal goals of the property.
- Manage and submit personal time and expense on a weekly basis to Supervisor.
- Maintain up-to-date knowledge regarding current contracts with vendors and suppliers.
- Participate in forecasting and scheduling short- and long-term capital repair needs of the property.
- Identifying, documenting, and repairing health and safety risks on the property.
- Set up and operate appropriate equipment, machines and tools according to the specification provided by the manufacturer.
- Participation in all maintenance projects and training classes as directed.
- Timely coordination, execution and thorough documentation of completion of all common area and unit repairs. This includes physical systems maintenance, monitoring and forecasting physical interior and exterior components of the property.
- Coach indirect reports in the betterment and advancement of essential skills.
- Assist with preparing scopes of work for outsourcing third-party repair projects.
- Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include travel and overnight stays at locations away from the employee’s home.
What you bring
problem solving
maintenance skills
high school education
communication skills
math skills
customer service
- Must have a strong work ethic and positive attitude
- Must be a problem solver with ability to identify and resolve problems, gather and analyze information, develop alternative solutions and execute resolutions in a timely manner. Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.
- Must occasionally lift/move up to 50 lbs. and climb, balance, stoop, kneel, crouch and/or crawl.
- Perform repairs, train and demonstrate proficient command of carpentry, plumbing, painting, electrical, masonry, drywall, fencing, concrete, appliance repair and some HVAC.
- Specific vision requirements include close vision, distance vision and color vision and peripheral vision, depth perception and an ability to adjust focus.
- Basic Math Skills
- Ability to build external relationships while positively promoting the organization
- Minimum five to seven years related maintenance experience and/or training, or equivalent combination of related experience and education.
- Thorough knowledge and understanding of Fair Housing and Harassment Awareness policies.
- Proficiency in both verbal and written communication and computer skills.
- Handle high stress situations effectively
- Minimum of a high school education or equivalent.
- Must possess a valid California Driver License
- Excellent customer service skills and ability to be flexible, a team player and interface professionally with all levels of internal and external customers
- Excellent time and project management skills with the ability to organize and prioritize tasks
- This position may require the availability to work some nights, weekends and occasional holidays based upon the needs of the community.
- Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance
- Thrive in a fast-paced, team-oriented, collaborative, deadline-driven work environment and ability to manage a high level of detail
- Demonstrate knowledge regarding water and gas meter shutoffs and sewer cleanouts for common areas and individual units.
- Required to frequently move about the property, including offices, utility rooms, storage rooms, unit interiors and rooftops.
- Ability to work independently and to supervise teams.
- Demonstrate knowledge of EEO and fair housing policies; Show respect and sensitivity for cultural differences; educate others on the value of diversity; promote a harassment-free environment; build a diverse workforce.
- Understand budget and applies expense control of property Repairs and Maintenance, Unit Replacement, Contracted Services and Capital Repair budget categories.
- Must be able to read and speak English in order to effectively communicate between the Community Management team, residents, and between co-workers and supervisors.
- Authorized to work in the United States for any employer
- Clear communication both written and oral including diplomacy and discretion
- Exposure to various types of weather conditions and temperatures, including warm, hot and cold temperatures
- Specific audio/verbal abilities include communication with residents, employees, vendors and owners both, in person and via telephone.
- Exposure to various noise levels ranging from moderate to loud
- Career Advancement: Expand your professional expertise and growth opportunities within affordable housing management.
- Healthy Work-Life Balance: Generous paid time off and a respectful, supportive team culture.
- Collaborative Atmosphere: Be part of a team-driven environment focused on solving challenges, efficiency, and ongoing improvement.
- Outstanding Benefits: Comprehensive medical, dental, vision, life insurance, 401(k) with employer matching, and an Employee Assistance Program.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background checks as per fair housing and harassment awareness policies
Company
Overview
- Founded with a vision to provide unparalleled quality management services, the company has grown into a global leader in the field.
- The company has extensive experience in managing and executing projects across multiple sectors, focusing on delivering excellence in quality assurance.
- The company specializes in high-profile projects that span industries like industrial, residential, and commercial, ensuring the highest standards are met.
- With a keen eye for detail, the company has built a reputation for effective project oversight, ensuring both safety and compliance with the most stringent regulations.
- From initial concept through to completion, the company helps clients deliver complex projects, offering quality assurance, risk management, and compliance support.
- The company’s portfolio includes work in sectors ranging from infrastructure to energy, with a particular emphasis on delivering efficient and cost-effective solutions.
- The team consists of highly skilled professionals who bring years of industry-specific expertise, focusing on delivering tailored solutions that meet each client's unique needs.
- One standout aspect of the company is their capability to adapt quickly to changing market conditions, helping clients stay ahead in an ever-evolving global landscape.
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