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Community Manager
Preferred Apartment Communities
Real estate investment trust focused on multifamily housing and commercial properties.
Manage all aspects of an apartment community, including staff, leasing, budgeting, and resident relations.
2d ago
Junior (1-3 years)
Full Time
Decatur, GA
Onsite
Company Size
- Employees
Service Specialisms
Property Management
Real Estate Investment
Multifamily Housing Operations
Sustainability Services
Environmental, Social & Governance (ESG) Reporting
Sector Specialisms
Multifamily Housing
Retail
Real Estate Financing
Grocery Anchored Shopping Centers
Class A Multifamily Properties
Role
What you would be doing
property inspections
marketing strategy
budget management
leasing operations
staff scheduling
resident communications
Walks the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional appearance; takes action if property doesn’t meet standards
Oversees/directs local marketing strategy for property; works with corporate Marketing team.
Handles elevated resident issues; ensures staff is focused on improving resident satisfaction through all interactions.
Communicate with residents and prospects in a manner consistent with company standards
Motivates and empowers staff/team to achieve daily, weekly, and monthly property goals.
Provides team leadership and focus; holds staff accountable for results.
Assists in the preparation of the operational budget.
Read and/or listen to resident requests/complaints
Generates property wide communication to residents to inform and update them on issues and/or their apartment community.
Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance
Stays current on relevant market issues and competitive information.
Plans and conducts weekly staff meetings.
Manages income and expenses to achieve operational budget; review and approve property expenses; authorizes expenditures.
Schedules staff; plans for vacations and business requirements.
Provides coaching and feedback to staff; ensures job expectations are known and followed for all persons on the team; ensures consistency of personnel decisions/actions.
Receive resident complaints in a calm, open, and professional manner
Manages leasing activity to ensure budgeted goals are achieved; breaks down monthly targets to daily/weekly, individualized goals; decides on weekly specials; leases apartments.
What you bring
uniform
customer service
negotiation
marketing
property management
3-5 years
A complete clean and neat uniform must be worn when working on any company property including weekends, if applicable. Personal appearance must be clean and neat at all times, according to company policy
Local market experience with proven history in customer service, negotiation, and property marketing/advertising preferred.
3-5 years of experience in property management.
Benefits
13 paid holidays plus 3 floating holidays and paid volunteer day
Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
Company-paid employee assistance, mental health, and wellness programs
Educational Assistance Program (tuition and certifications)
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