Fire Technician - Service Department at TRL Systems, Inc. in Burbank, CA | Kablio

Role

Description

crm entry

ticket sign‑off

travel planning

fire alarm troubleshoot

tool use

inventory management

Enters accurate billable time and products to all service tickets in the company CRM system, entering and updating the appropriate field of the service ticket and entering a complete and through ticket resolution.
Ensures that Service Ticket accurately represents work performed, reviews resolution with customer and obtains sign-off of work performed; uploading to service ticket before leaving the customer site.
Service existing and/or new customers by understanding work orders, planning a daily travel schedule, reviewing customer concerns, conducting tests, and resolving problems timely.
Stand or Sit for long periods (4+ hours), daily
Use hand tools and power tools to diagnose addressable and conventional fire alarm systems.
Troubleshoot and repair fire alarm safety systems (Edwards, Honeywell, Silent Knight, Fire Lite, Potter, etc)
Move/Transport items weighing 20 pounds, occasionally
Adheres to all TRL Fleet policies and procedures and maintains both the appearance of their assigned vehicle and its inventory. Follows all inventory management procedures.
Pushing/Pulling using upper extremities, daily

Requirements

fire alarm

2-5 years

high school

ca driver

on-call

heights

Position self to work in confined spaces, occasionally
High school diploma (or equivalent)
Understands the functionality and can service several types of Fire Life Safety systems installed.
Hours will vary, must be able to work on-call, weekends, nights, split shifts, and rotating shifts (if needed).
2-5+ years experience troubleshooting and repairing fire alarm systems (i.e. EST3, Notifier, Silent Knight, Fire Lite, etc)
Ascend/Descend and work at heights above 6ft and extreme heights, occasionally
Ability to Drive for 2+ hours in a work shift/day, daily
Ability to work in indoor and outdoor environments, under all temperature variations
Valid California Driver License (or ability to obtain one) and proof of auto insurance.
Ability to drive, walk, bend, stoop, hear, and speak, daily

Benefits

Training and Development: Classes available to develop you personally and professionally to help you be the best version of you possible!
Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few
Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential
Company Sponsored Events: Family-friendly events with food, games and prizes
Comprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, Paid Time Off

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre‑employment drug screening per federal contractor regulations.
background checks required by state and local laws, especially for federal contracts.
background check mandatory for any employee who may work on a federal contract.

Company

Overview

Safety and security should always be top priority. For that reason, you need Fire Life Safety and Security solutions that are fully integrated and customized for your business. Why spend your time juggling multiple vendors when you can get everything you need in one place? At TRL Systems, our high-quality, trusted solutions are created in-house and all product is stocked and ready for a quick turnaround. We connect all of the dots to eliminate inefficiencies, enhance security, and keep your facility running at peak performance. As one of SDM’s Top Systems Integrators of 2020, we take pride in not only understanding your needs and challenges based on more than 35 years of specialized experience, but also supporting your business with a highly trained service team who are ready to be at your business within an hour for site walkthroughs or systems integration. From design and installation to service and testing, TRL Systems is your one-stop shop. Reach out today and let us know how we can help!

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Role

Description

crm entry

ticket sign‑off

travel planning

fire alarm troubleshoot

tool use

inventory management

Enters accurate billable time and products to all service tickets in the company CRM system, entering and updating the appropriate field of the service ticket and entering a complete and through ticket resolution.
Ensures that Service Ticket accurately represents work performed, reviews resolution with customer and obtains sign-off of work performed; uploading to service ticket before leaving the customer site.
Service existing and/or new customers by understanding work orders, planning a daily travel schedule, reviewing customer concerns, conducting tests, and resolving problems timely.
Stand or Sit for long periods (4+ hours), daily
Use hand tools and power tools to diagnose addressable and conventional fire alarm systems.
Troubleshoot and repair fire alarm safety systems (Edwards, Honeywell, Silent Knight, Fire Lite, Potter, etc)
Move/Transport items weighing 20 pounds, occasionally
Adheres to all TRL Fleet policies and procedures and maintains both the appearance of their assigned vehicle and its inventory. Follows all inventory management procedures.
Pushing/Pulling using upper extremities, daily

Requirements

fire alarm

2-5 years

high school

ca driver

on-call

heights

Position self to work in confined spaces, occasionally
High school diploma (or equivalent)
Understands the functionality and can service several types of Fire Life Safety systems installed.
Hours will vary, must be able to work on-call, weekends, nights, split shifts, and rotating shifts (if needed).
2-5+ years experience troubleshooting and repairing fire alarm systems (i.e. EST3, Notifier, Silent Knight, Fire Lite, etc)
Ascend/Descend and work at heights above 6ft and extreme heights, occasionally
Ability to Drive for 2+ hours in a work shift/day, daily
Ability to work in indoor and outdoor environments, under all temperature variations
Valid California Driver License (or ability to obtain one) and proof of auto insurance.
Ability to drive, walk, bend, stoop, hear, and speak, daily

Benefits

Training and Development: Classes available to develop you personally and professionally to help you be the best version of you possible!
Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few
Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential
Company Sponsored Events: Family-friendly events with food, games and prizes
Comprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, Paid Time Off

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre‑employment drug screening per federal contractor regulations.
background checks required by state and local laws, especially for federal contracts.
background check mandatory for any employee who may work on a federal contract.