GM People, Culture & Safety – Hotels and Resorts - EVT Head Office

The GM People, Culture & Safety – Hotels & Resorts leads People, Culture, and Safety for EVT’s largest and fastest-growing division, spanning Australia, New Zealand, and Singapore. As a member of both the People & Culture Leadership Team and the Hotels & Resorts Senior Leadership Team, the role provides operational and strategic leadership that enables growth, transformation, and resilience.

The role is responsible for translating and implementing enterprise strategy within Hotels & Resorts, as well as leading divisional change and strategic projects that strengthen capability, culture, and performance. Success requires combining strategic influence with hands-on delivery — shaping initiatives, producing leader-ready content and insights, and ensuring execution at pace.

• Work with People Operations to improve Dayforce accuracy, reporting, and utilisation across hotel teams.
• Identify high-performing sites, emerging risks, and engagement trends to inform business decisions.
• Share operational insight to inform Group policy, programs, and planning.
• Coach and develop P&C leaders to build confidence, credibility, and strong partnering across their hotel portfolios.
• Lead a team of P&C Managers and a WHS Manager to deliver consistent, high-impact people and safety support across the division.
• Risk & Incident Management – Overseeing investigation, reporting, and resolution processes that ensure procedural fairness and minimise organisational risk.
• Lead or co-lead enterprise-wide people and safety initiatives where Hotels & Resorts expertise is relevant.
• Embed Dayforce as a core business platform by improving leader adoption, simplifying workflows, and driving system-led decision-making.
• Employment Relations – Interpreting and applying employment legislation, awards/agreements, and industrial instruments across multiple jurisdictions (Australia, New Zealand, Singapore).
• Align hotel people practices and Group P&C strategy, while adapting to operational realities.
• Oversee talent management processes, including succession planning, calibration, and development planning.
• People Strategy & Workforce Planning – Designing and implementing divisional people strategies aligned with operational needs, enterprise priorities, and sector risk profile.
• Organisational Development – Implementing leadership development, talent management, and succession planning frameworks that align with enterprise capability goals.
• Lead the divisional approach to People Experience (PX) using Qualtrics and other tools to gather insights, identify strengths and risks, and influence workforce planning.
• Support division-wide change initiatives, including structural change, leadership transformation, and new ways of working.
• Strengthen leadership maturity by supporting hotel-based leaders to lead performance, culture, and people development effectively.
• Build leader capability to interpret PX data and develop targeted, effective action plans.
• Drive the General Manager Development Program as the key vehicle for building capability and succession across the Hotels & Resorts division.
• Safety Leadership & WHS Compliance – Applying advanced knowledge of workplace health and safety legislation, risk management frameworks, and psychosocial safety to embed a safety-first culture.
• Pilot initiatives in Hotels & Resorts and enable scalable execution across EVT.
• Partner with the Group P&C and Organisational Effectiveness teams to align divisional leadership development with enterprise strategy, and drive talent initiatives such as trainee and apprenticeships for the division.
• Act as a connector between divisional realities and enterprise strategy, influencing and shaping future-ready people practices.
• System Optimisation – Embedding Dayforce as a core business platform to drive compliance, efficiency, and data-led decision-making.
• Workforce Analytics – Using platforms such as Dayforce and Qualtrics to analyse data, derive insights, and inform people and safety strategies
• Represent Hotels & Resorts in enterprise PX forums and shape the division’s approach to survey cadence, action planning, and feedback culture, and support initiatives that contribute to external “employer of choice” recognition.
• Reward & Remuneration – Applying job evaluation methodologies (e.g., Korn Ferry) and leading remuneration, incentive, and recognition frameworks.
• Change Leadership – Leading large-scale change initiatives, integrating people, culture, and safety considerations into transformation programs.
• Deliver a leader adoption plan (training, quick-reference guides, dashboards) and hit adoption targets.

People Experience (PX) Strategy & Insight

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.

• Rapid career growth opportunities through our EVT network.
• Awesome winter and summer savings and discounts at Thredbo.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Incredible team member discounts from your first day on-the-job.