Breakdown attendance and response to urgent calls, part of a call out Rota.
To ensure all appointments are kept and all CCS tenants/clients are kept informed.
Liaison with all other engineers and staff to ensure targets are reached,organisingplumbing works and building works on any given installation.
To ensure all PPE is present and correct at all times.
Maintains job time frame and quality standards of the company by working efficiently, effectively and safely with a high quality finish.
Production of a certificate or job sheet for all works, any other reports or records required for the works.
To liaise with residents and CCS clients as and when required about the works being undertaken.
Ensure all equipment is calibrated and in good working order.
Repairs and minor works as and when required for installation call backs or remedial works.
To clear each job from the hand-held device and back office system as they are completed.
Carry out all reporting of variations to any works and updating administration department of changes to requirements on site.
Responsible for engaging and attending all staff briefings and company functions.
To deliver a high quality service to the client and their customers,having respect for all individuals and meeting the challenges presented.
To carry out duties as required by any senior manager or member of staff representing such manager.
To carry out ordering of parts and management of own jobs to ensure fast resolution to the clients issue or fault.
To stay up to date with all codes of practice involving your given discipline.
Carries out all works strictly in line with company procedures and all standards within the industry: - code of practice and best practice.
Submitting a valid and accurate time sheet, delivery notes, expenses and any other documentation weekly.
Requirements
nvq3
2391
driving licence
mobile pda
fault diagnosis
domestic heating
General competence in the given trade, NVQ 3 or equivalent, 18thedition wiring regulations/AM2
2391 or 2395 & 2394 in testing and inspection.
A clean UK driving license and DBS check will be required.
Experienceof working within the Social Housing market on installation projects and maintenance contracts, including experience of working with residents and clients directly, would be an advantage.
Punctuality, professionalism, flexibility and working knowledge of Mobile PDA.
Experience in wiring domestic heating systems of the capability to adapt and learn.
Gold ECS NVQ level 3 card
Experience/Qualifications in fault diagnosis, repair and installation of door entry and warden call systems, or transferable skills, a distinct advantage.
Benefits
Professional Development: Access to in-house and external training.
Pension Scheme: Auto-enrolment after probation.
Flexible Annual Leave: Option to buy or sell leave after probation.
Parking: Available at office locations.
Employee Assistance Programme: 24/7 support.
Refer a Friend Bonus: Reward scheme for successful referrals.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
dbs check required
Company
Overview
16,650 units
Heating Units Installed
The company has successfully installed heating units across various projects since 2007.
Founded by former gas engineers in north Hampshire to deliver affordable boiler installations and heating servicing.
Grew from a local service provider to a nationwide contractor across England, focusing on social housing compliance and retrofit.
Operates three core divisions: Heating service & maintenance, Electrical testing & compliance, Whole-house retrofit improvements.
Delivers projects for local authorities and social housing providers using dedicated contract managers, sector-trained engineers, bespoke software, and 24/7 customer support.
Equipped with state-of-the-art vehicle tracking to deploy the nearest qualified engineer at any time.
Unusual for a retrofit firm, also runs its own customer contact centre to manage appointments, communications, and onsite support.
Culture + Values
We pride ourselves on service, attention to detail and flexibility throughout our services
We have dedicated specialist teams of managers, surveyors and engineers to ensure we best serve customer needs
All engineers are selected from the social housing sector or trained by CCS as apprentices
Supportive work environment with a focus on teamwork and collaboration
Develop new skills with full training programmes, coaching and mentoring
Clear career progression pathways and long-term job security
You pride yourself on truth and share knowledge for the greater good
You are committed to improvement and are an active team participant
You accept responsibility for your role and promote ownership in others
You have a desire to be successful and achieve goals
You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills
Environment + Sustainability
8,355 Installed
Renewable Measures
Renewable fuel measures installed since 2020.
2,000+ Systems
Serviced Annually
Renewable energy systems serviced each year.
3,064 Projects
Whole-House Retrofits
Whole-house retrofit projects completed since 2020.
100% Renewable
Target by 2045
Transition to 100% renewable energy by 2045.
ISO 14001 accredited environmental policy
Monitoring environmental indicators per contract including fuel/miles, carbon, embodied carbon, waste to landfill, chemical disposal
Goal of reaching zero carbon by 2045
By 2045: all suppliers fully vetted and appointed to ensure sustainable sourcing