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Apartment Maintenance Supervisor at Flathouse Studios- Greenville, SC
Nhe, Inc.
Professional management services for multifamily properties and community associations since 1969
The Maintenance Supervisor oversees the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction/rehabilitation projects for an apartment community, under the direction of the Community Manager.
16d ago
Junior (1-3 years), Intermediate (4-7 years)
Contractor
Greenville, SC
Onsite
Company Size
220 Employees
Service Specialisms
Association Management
Apartment Management
Service Coordination
Consulting & Development
Grant Writing
Quality Assurance
Training and Education
Community Needs Assessments
Sector Specialisms
Buildings
Residential
Commercial
Community Associations
Role
What you would be doing
resident requests
monitor callbacks
staff development
vacant unit assessment
daily safety checks
management coordination
Performs the tasks of subordinate associates as needed.
Periodically check the work progress of each maintenance employee. Provide immediate assistance and instruction as needed.
Assist with hazardous weather problems, fires, floods, freezes, etc.
Provide one-on-one training to employees that may need to polish current skills or wish to learn new skills.
Coordinate, schedule and respond to resident/management requests and Service Request for occupied apartments.
May be requested to assist in other communities, if needed
Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted.
Repair hazards or assign completion of these tasks to the Maintenance Technicians. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors.
Ensure all trash from apartments are cleaned out before, during and after make-ready activity.
Assign Service Requests equally to Maintenance Technician(s).
Ensure all repairs/replacements necessary for apartment to be occupied are completed.
Attends and participates in industry and NHEs training programs as required.
Coordinate and schedule appropriate safety and skills training for maintenance employees.
Periodically complete written property safety audits.
Assist Community Manager in recruiting and interviewing potential staff members.
Order supplies while managing maintenance budget.
Monitor the completion of Service Requests in order to limit call backs.
Walk all vacant units to determine make-ready needs. Coordinate effort with Community Manager to make schedule and assignments. If major appliances or carpets need replacing, discuss with Community Manager before taking action.
Coordinate, schedule and prepare vacant apartments for move-in.
Tour property daily to look for needed maintenance and liability hazards and report to Community Manager.
Work with Community Manager and use input from maintenance staff to determine supplies and equipment needs.
Assess training needs of maintenance employees and along with Community Manager and Director of Maintenance, provide input for training programs.
Provide input to Community Manager in determining needs for next fiscal year budget.
Monitor the number of times a specific repair must be repeated. Determine course of action.
Responsible for overall organization and cleanliness of work areas and maintenance shops.
Provide initial safety and safety equipment training for all new employees.
Determine weekly apartment make-ready and Service Request schedules.
Work with the office team and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.).
Under direction of the Community Manager, supervises, schedules and performs maintenance activities for apartment community along with maintenance staff.
Complete weekly/daily maintenance employee schedules and assignments in tandem with Community Manager.
Coordinate warranty work orders with Vendors.
Coordinate, schedule, and perform preventive maintenance on equipment and apartments.
Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.
On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc.
Responsible for vendor management, contract monitoring and quality control.
Report apartments that are ready to show to the Community Manager.
Identify and correct hazardous community conditions.
Communicate assignments and tasks to employees. Make sure they have all the instructions necessary to complete assignment properly.
Use Service Request and schedules to establish priorities. Determine with Community Manager, requests or emergencies that should be top priority.
What you bring
construction experience
welding torch
volt meter
propane torch
supervisory experience
apartment make-ready
Must have the ability to work with little direction maintaining confidentiality and professionalism.
Construction experience preferred.
Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees.
Ampro meter
Ability to handle multiple tasks and prioritize duties and responsibilities.
Welding torches (A/C)
Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.).
Must be able to perform all facets of apartment make-ready.
Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills.
ust get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items.
Steam clean/shampoo machine
Volt meter
Hand tools
Attention to detail.
Propane torch (Plumbing)
Spray paint rig
Previous supervisory experience is required.
Must have a valid drivers license or means of immediate transportation to provide service calls.
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