Maintenance Manager

Description

• Drive cross functional team implementation and communication for best known practices across all operational aspects of project.
• Lead the collaborative, dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the teams.
• Participate in review cycles alongside of installation managers on project documentation including bill of materials and system engineering drawings, confirming no installation activities obstacles and ease of streamline maintenance on all new site location/change orders.
• Work with multiple functional groups to define scope, budgeting, forecasting, for continuous operational delivery for project.
• Provide customer up to date all ongoing activities clearly outlined in tracking templates.
• Drive system performance ensuring all contract required metrics are maintained and all performance audits are completed and passed for each project performance requirement.
• Matrix-managing additional operations personnel as needed.
• Lead project team to provide 24x7 system uptime for all aspects of the operational tolling system.
• Drive internal teams to meet project milestones for all activities, including but not limited to response/repair, Daily-Weekly-Monthly-Semi-Annual preventive maintenance.
• Translate customer requests and requirements into functional specs for all maintenance activities.
• Maintaining large-scale 24x7 revenue collection system
• Direct operational management oversight over local hardware maintenance operations per contract requirements.

Requirements

• 5 years of direct tolling experience
• Ability to manage multiple project issues at any given time
• College or University Degree in Electrical Engineering, or equivalent combination of education and experience
• Clear and transparent communication with customer per scheduled meetings and adhoc as needed.
• Understanding all contract KPI requirements for correct staffing levels to maintain hardware and software operations
• Excellent verbal and written communication skills

Benefits

• Employee and Family Assistance Program (EFAP)
• Retirement plans
• Employee referral program
• Paid days off ( i. e. vacatio n, sick days, bereavement leave)
• Health and Dental plans
• Employee Stock Purchase Program (ESPP)

Training + Development

Interview process

Visa Sponsorship

Security clearance