Water Capability Lead - CCM

Description

• Work with the Capability Director to develop a recruitment plan aligned to current and future needs, supporting capability growth in line with capacity requirements.
• Undertake a key role within the UK Water Leadership team.
• Share visibility of resource availability across Water clients to maximise utilisation.
• Develop mitigation and corrective actions to drive CB and utilisation performance to target, and report regularly to Water Leadership.
• Support implementation and embedding of initiatives from the global service roadmap and workstreams, working closely with the BA Service Lead.
• Drive GEC integration to ensure consistency of service regardless of location.
• Engage with wider teams to deliver effective PCRA and quality assurance activities.
• Partner with Solution Leads and service teams to co-develop integrated offerings for Water clients.
• Work with the BA Service Lead to promote targeted learning and development initiatives that meet client needs and mandatory training requirements.
• Build strong working relationships with other Water capability leads and across Arcadis to drive better collaboration.
• Undertake succession planning for key roles to build a resilient and future-ready team.
• Work with Portfolio Directors to provide the necessary resources to support project delivery.
• Collaborate with Portfolio Directors and Account Leads to understand, shape, and develop future pipelines to inform resourcing and capability planning.
• Work with the Capability Director, Portfolio Directors, and the wider community to integrate standardisation, automation, and digitalisation into the service offering, identifying opportunities for innovation.
• With BA leadership, create an environment of consistent, high-quality delivery, recognised as best-in-class through a relentless focus on exceeding client expectations.
• Assess capability to support growth and identify upskilling or training requirements to meet current and future market needs.
• Accountable for the line management of the capability, working with the Capability Director to implement an appropriate line management structure.
• Monitor team performance and proactively manage workload to maintain and outperform utilisation and billability targets.
• Build strong working relationships with the BA Service Lead to lead the capability service (local and GEC) community in line with global workstream objectives.
• Work with Portfolio Directors, providing commercial subject matter expert (SME) support for key accounts and projects across the entire Water portfolio
• Set and ensure the highest standards of service quality, including full integration of PCRA and progressive assurance approaches to support risk reduction and client satisfaction.
• Enable service transformation and cultural change with a strong focus on service excellence.
• Work with Talent Acquisition to drive required growth aligned to the recruitment plan and report progress to Water Leadership.

Requirements

• Technology enabled and digital in mindset, proven in the field of delivering diverse projects for clients in service area
• Demonstrated experience as senior technical expert in the Service Line including links to Professional bodies
• Technical Excellence attitude and strategic focus with excellent commercial drive and decisiveness
• Demonstrate commercial acumen and complex contract management and negotiation skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance