Energy Centre Network & Communication Engineer

As a Network and Communication Engineer, you’ll play a vital role in maintaining and improving the digital backbone of our district heating networks. You’ll make sure our sites and assets are visible to our Control Centre, securely connected, and performing efficiently — ensuring our customers enjoy continuous service and accurate billing.

• Assist in scheduling maintenance to optimise resources and minimise downtime.
• Strengthen and maintain the cyber security posture of our operational technology and digital infrastructure.
• Carry out reactive and planned maintenance activities, both remotely and on-site, following the maintenance management system (CMMS).
• Configure Layer 2 and 3 network switches, firewalls, and IP networks for adopted assets.
• Supervise on-site contractors and ensure safe, compliant delivery of work.
• Oversee large-scale VPN network performance and connectivity.
• Support improvements to plant performance and system reliability through technical insight and data analysis.
• Provide 2nd line technical support for digital and operational technology systems.
• Work with E.ON service management team in the management, measurement and review of the against service SLA’s/KPI’s and associated service definition commitments.
• Produce technical documentation, internal engineering standards, and reports to support projects and incidents.
• Conduct GSM/LTE surveys, configuration, and failover testing.
• Provide local hands-on support for the managed service provider within the boundaries of agreed activities defined by the service contract/service definition.
• Maintain and continuously improve the data communication and digital networking infrastructure across our heat networks.
• Participate in the out-of-hours on-call rota to support operational continuity.
• Develop and maintain digital monitoring systems and cloud-based configurations (VPN, firewall, network monitoring).

Home based involving frequent nationwide travel to key sites when required.

• Knowledge of Layer 2/3 networking, LAN/WAN architecture, cloud networking (e.g., AWS, Azure), and wireless system.
• IOSH (Working Safely) or equivalent qualification in health and safety.
• Full UK driving licence and willingness to travel to sites across the UK, with flexibility to participate in an on-call rota for out-of-hours support.
• Experience with maintenance and fault resolution, both remote and on-site.
• Hands-on experience configuring routers, switches, and firewalls.
• Proven experience in network engineering, digital infrastructure, or operational technology (OT) environments.
• Excellent problem-solving skills with a proactive and safety-conscious approach.
• Electrical experience and working with structured cabling.
• Awareness of cyber security principles for operational and industrial systems
• Experience within the energy, utilities, or district heating sectors.
• Familiarity with network monitoring tools to analyse network performance and troubleshoot issues.

It would be great if you had

• Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you.
• Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone.
• Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings.
• Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way.
• Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds.
• Accessible & Supportive - As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria and will make any adjustments needed during the process.