Front Desk Assistant

Description

• Coordinate and schedule maintenance contractors and vendors onsite.
• Manage a multi-line phone line and direct calls.
• Assemble documents for monthly board meetings.
• Assist in drafting HOA violation notices and send out to homeowners
• Manage incoming and outgoing mail.
• Research and respond to inquires in-person, by phone, and email.
• Receive, log, process, and distribute packages.
• Manage the Front Desk, Monday - Friday, 8am - 4:30pm with a 30 minute lunch break.
• Schedule monthly board meeting and notify homeowners.
• Data enter and update data in the database.
• Issue pool passes.
• Provide access and entry.
• Meet and greet homeowners, residents, visitors, guests, vendors and contractors.
• Track information and run reports.
• Code invoices for processing.

Requirements

• Excellent communication skills, written and spoken, and conflict resolution techniques.
• Highly organized, ability to manage multiple projects simultaneously, and allow for interruptions while maintaining a positive demeanor.
• Customer service driven and team oriented.
• 2+ years of corporate front desk admin experience.
• Systems savvy.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance