It is his/her responsibility to liaise closely with their customer and promote a positive image of the company at all times.
To control and implement deliverables against all allocated Customer Specific Service Level and KPI Agreements.
Ensure an awareness and compliance to the contractual KPI’s/SLA’s is undertaken.
Ensure that accurate and comprehensive records are kept pertaining to Health & Safety, Building Compliance and Quality Assurance.
Overview the buildings environmental conditions using the BMS / Ignition System and utilise same to maintain acceptable internal conditions.
Ensure that suitable spares are available to carry out maintenance of the above plant.
Make sure that your annual leave is requested within the correct timeframes and have the appropriate cover in place as per company holiday process / procedure.
Ensure that comprehensive maintenance records are completed in the form of job sheets.
Ensure assigned tasks are actioned and completed as appropriate, including the utilisation of the shift engineers to ensure the task is suitably completed.
Ensure a professional image of CBRE is presented to clients and visitors.
Ensure that any issues raised during the shift are recorded and that the handover updates are issued prior to leaving site.
Ensure the Computer Based Maintenance system, e.g. SI is kept up to date and that PPM and reactive tickets are closed out with accurate data captured.
To undertake annual performance reviews of your shift engineers.
Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance or emergency repairs. Ensure method statements and risk assessments are issued and adhered to.
To ensure the shift engineers are undertaking work tasks as directed and with suitable H&S awareness/implementation.
Directly accountable to the Engineering/Technical Manager, however a dotted-line reporting to the other site management team exists.
To carry out routine quality checks on workforce activities, record keeping and general housekeeping.
The operational requirements for customer sites are to be a member of the team covering 24 hours a day 365 days per year on a shift Rota basis and to be available to cover shift members where possible.
To maintain & develop good client relationships.
To arrange and provide holiday and sickness cover at short notice and be flexible in their working patterns.
To remain on site until a full complement of shift persons are present.
Ensure that sub-contractors perform to meet the requirement of the contract. Administer sub-contractor work approvals and safe operation while repair or service is carried out on site.
The Shift Manager is responsible for the day to day operation of the shift carrying out Planned Preventative Maintenance and Reactive works to Building Services Systems within a contracted site.
Ensure that Method Statements and Risk Assessments are prepared, reviewed and utilised for all tasks (PPM’s and reactive) carried out to ensure safe working practices.
Ensure your Engineering Manager is made aware of any absence or lateness as per company process/procedure.
Ensure that Planned Preventative Maintenance & Reactive maintenance tasks are carried out for all of the site related assets, these will be conducted through the Planned Preventative Maintenance System.
Participate in any best drill/scenario type training and any technical assessment tests.
To make a direct contribution to the development and successful operation of the Managed Services function, working with colleagues to develop and implement departmental strategy, objectives and improvement processes.
Escalate any incidents or concerns on site to your Engineering Manager as per agreed site escalation procedure.
Ensure the provision of a Safe & Healthy working environment.
Ensure Incidents are recorded using the business systems provided within the SLA’s required by the contract
Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times.
To ensure the shift team are suitably skilled and trained, and appropriate training plans are drafted and implemented.
Requirements
hv qualification
authorised person
financial awareness
timesheets
ptw
h&s
This role requires an HV qualification and the individual must obtain Authorised Person status to meet contract requirements.
This post carries no direct budgetary responsibility but financial awareness is required.
Weekly timesheets to be completed and signed by no later than 9am every Friday and are made available to Contract Support team, any overtime must be submitted via the relevant form and made available at the same time.
To operate a Permit to Work System in accordance with CBRE Quality, Health & Safety procedures and client requirements (or approved client system).
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded 1906
Year Established
Operates as the world’s largest commercial real estate services firm with a long-standing history.
100+ Countries
Global Presence
Maintains a strong presence across continents, offering market-leading research and analytics.
Specializes in property leasing, investment management, and advisory services across global markets.
Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors.
Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks.
Known for its innovative use of technology and data to drive real estate decisions.
Operates across various sectors, with significant expertise in healthcare, retail, and logistics.
Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.
Culture + Values
Respect – We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration.
Integrity – No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for.
Service – We approach our clients’ challenges with enthusiasm and diligence, building long‑term relationships by connecting the right people, capital and opportunities.
Excellence – We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
Environment + Sustainability
97% from Properties
Emission Sources
Ninety-seven percent of emissions stem from managing and developing properties for clients.
50% Reduction
Scope 1 and 2 Emissions
Aiming to cut Scope 1 and 2 emissions by 50% by 2030.
100% Renewable
Corporate Energy
Switching to 100% renewable energy by 2025 and 100% electric vehicles by 2035.
68% Cut
Corporate Emissions
Recognized by Forbes as a U.S. Net-Zero Leader with significant emission reductions.
Committed to Net Zero greenhouse gas emissions across its value chain by 2040.
Targets validated by the Science Based Targets initiative (SBTi), aligned with limiting warming to 1.5 °C.
Inclusion & Diversity
26,000 members
EBRG Membership
The company supports a culture of belonging and respect through 26,000 employees across 22 Employee Business Resource Groups (EBRGs).
Maintain zero tolerance for discrimination in any form; insist on a workplace where everyone is treated fairly and with respect.
Foster a culture where every employee feels they belong, are heard and valued—creating a more engaged and productive workforce.
Aspire to be diverse across all dimensions to build stronger teams and better outcomes through varied perspectives, backgrounds and life experiences.