Ensuring all systems are updated as appropriate and information is shared with all relevant parties (including copying emails to relevant Regional Manager/Contract Manager)
Responding to ad hoc requests from Regional Manager
Building and maintaining positive site-level client relationships
Escalating concerns to the Regional Manager as necessary.
Supporting with the delivery of mobilisation tasks, including (but not limited to): site visits, consul- stations, inductions, training etc.
Cover clean management, utilizing existing workforce where possible and completing site cleaning where necessary
Responding to ad hoc requests from Operations Director/Office Manager
Driving and enforcing the use of the clocking-in system
Completion of audits
Recording all visits on the Job Watch system
Training of site based staff
Completing stock checks and following agreed process for ordering (likely to be request CS to order)
Contract retention - working as part of a management team ensuring high standards of service, customer satisfaction as per agreed client KPIs
Building and maintaining positive regional-structure client relationships
Ensuring health & safety legislation is followed at all times.
Driving staff engagement through delivering training and inductions, toolbox talks, providing feed- back etc.
Requirements
iosh
it
driving licence
communication
experience
team player
A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously
Self motivated , confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirements
Excellent communication skills
Demonstrable experience in a similar role
IT literate
Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment
A full, clean, driving licence and the willingness to travel in the UK to all client sites as required.
Team player and able to motivate others
Must either possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment.
Effective collaboration with Contract Managers
Benefits
Company vehicle
20 days holiday plus bank holidays
Regular company events
Internal mentoring scheme
Pension Scheme
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Rapid ascent made it one of the UK and Ireland’s fastest‑growing soft FM providers.
Delivers tailored services—from cleaning, security, catering, pest control to waste & grounds maintenance—across high-stakes sectors.
Built a proprietary tech suite that brings real‑time insight, transparency and productivity to clients.
Serves tier‑one brands in retail, logistics, hospitality, manufacturing, education and corporate spaces.
Hails from Leeds with an owner-operated mindset, punching above its weight in scope and innovation.
Awarded Living Wage Recognised Service Provider accreditation, reflecting standout operational and social impact initiatives.
Culture + Values
Performance‑driven: use of performance management toolkit, electronic auditing, client dashboards ensuring transparency and accountability
Safety‑focused: prioritises on‑site safety and compliance with GMP, BRC, health and safety regulations
Innovation‑led: embraces intelligent technology and data insights to shape FM solutions and drive operational excellence
Environment + Sustainability
Champion 'greener and cleaner' strategy: chemical-free cleaning, elimination of single-use plastics, reduced greenhouse emissions
Emissions measured across company vehicles, energy, water, waste, transport, supply chain
Fleet optimisation: fuel-efficient vehicles, EVs, route planning via tracking devices
Energy & water reduction via 'A-rated' methods and equipment
Environmental impact assessments at contract start, aligned to client ESG objectives
Carbon offsetting offered to neutralise Scope 3 impacts
Inclusion & Diversity
Winner of Social Impact in Sustainability Award for Evolve
Employee chatbot for real-time translations; seven affinity EDI networks
Founded with a bold vision to disrupt traditional FM through technology and agility.
98% Retention
Employee Retention Success
The company achieves high staff retention through investments in training, audits, and proactive management presence, as evidenced by its 98% retention rate in manufacturing clients.
2040 Carbon Net Zero
Net Zero Target
Achieving carbon net zero by 2040.
94% Outperform
DitchCarbon Score
DitchCarbon score of 38, outperforming 94% of business-services peers.
2,000+ Individuals
People Impacted
The Evolve initiative supported individuals from underrepresented and marginalized groups.
£2.8m Social Value
Economic Impact
Generated social value through the Evolve initiative, contributing to a wider £7.6m impact.
40+ Partners
Collaborations
Worked with 40+ partner organizations to advance inclusion and diversity efforts.
£11,000 Raised
Fundraising Success
Funds raised in 2024 for the Triple Negative Breast Cancer Foundation.
775,580 kg CO₂e
Total Carbon Emissions
Total carbon emissions measured in 2023.
775,580 Scope 3
Scope 3 Emissions
Majority of carbon emissions attributed to Scope 3 impacts.