Mobile Cleaning Supervisor

Description

• Ensuring all systems are updated as appropriate and information is shared with all relevant parties (including copying emails to relevant Regional Manager/Contract Manager)
• Responding to ad hoc requests from Regional Manager
• Building and maintaining positive site-level client relationships
• Escalating concerns to the Regional Manager as necessary.
• Supporting with the delivery of mobilisation tasks, including (but not limited to): site visits, consul- stations, inductions, training etc.
• Cover clean management, utilizing existing workforce where possible and completing site cleaning where necessary
• Responding to ad hoc requests from Operations Director/Office Manager
• Driving and enforcing the use of the clocking-in system
• Completion of audits
• Recording all visits on the Job Watch system
• Training of site based staff
• Completing stock checks and following agreed process for ordering (likely to be request CS to order)
• Contract retention - working as part of a management team ensuring high standards of service, customer satisfaction as per agreed client KPIs
• Building and maintaining positive regional-structure client relationships
• Ensuring health & safety legislation is followed at all times.
• Driving staff engagement through delivering training and inductions, toolbox talks, providing feed- back etc.

Requirements

• A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously
• Self motivated , confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirements
• Excellent communication skills
• Demonstrable experience in a similar role
• IT literate
• Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment
• A full, clean, driving licence and the willingness to travel in the UK to all client sites as required.
• Team player and able to motivate others
• Must either possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment.
• Effective collaboration with Contract Managers

Benefits

• Company vehicle
• 20 days holiday plus bank holidays
• Regular company events
• Internal mentoring scheme
• Pension Scheme

Training + Development

Interview process

Visa Sponsorship

Security clearance