Mobile Cleaning Supervisor

Company logo
Sbfm
Reimagines commercial cleaning & soft facilities management using tech‑driven, people‑focused solutions.
Supervise mobile cleaning teams, ensuring service quality, safety and client relations.
3 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Chester, England, United Kingdom
Field
Company Size
5,001 Employees
Service Specialisms
Commercial cleaning services
Catering
Security
Waste management
Pest control
Grounds maintenance
Sector Specialisms
Retail
Logistics & Distribution
Leisure & Hospitality
Corporate & Professional Services
Industrial & Manufacturing
Public Sector & Education
Role
What you would be doing
system updates
clocking system
job watch
audits
stock checks
h&s compliance
  • Ensuring all systems are updated as appropriate and information is shared with all relevant parties (including copying emails to relevant Regional Manager/Contract Manager)
  • Responding to ad hoc requests from Regional Manager
  • Building and maintaining positive site-level client relationships
  • Escalating concerns to the Regional Manager as necessary.
  • Supporting with the delivery of mobilisation tasks, including (but not limited to): site visits, consul- stations, inductions, training etc.
  • Cover clean management, utilizing existing workforce where possible and completing site cleaning where necessary
  • Responding to ad hoc requests from Operations Director/Office Manager
  • Driving and enforcing the use of the clocking-in system
  • Completion of audits
  • Recording all visits on the Job Watch system
  • Training of site based staff
  • Completing stock checks and following agreed process for ordering (likely to be request CS to order)
  • Contract retention - working as part of a management team ensuring high standards of service, customer satisfaction as per agreed client KPIs
  • Building and maintaining positive regional-structure client relationships
  • Ensuring health & safety legislation is followed at all times.
  • Driving staff engagement through delivering training and inductions, toolbox talks, providing feed- back etc.
What you bring
iosh
it
driving licence
communication
experience
team player
  • A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously
  • Self motivated , confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirements
  • Excellent communication skills
  • Demonstrable experience in a similar role
  • IT literate
  • Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment
  • A full, clean, driving licence and the willingness to travel in the UK to all client sites as required.
  • Team player and able to motivate others
  • Must either possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment.
  • Effective collaboration with Contract Managers
Benefits
  • Company vehicle
  • 20 days holiday plus bank holidays
  • Regular company events
  • Internal mentoring scheme
  • Pension Scheme
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
2013
Year Established
Founded with a bold vision to disrupt traditional FM through technology and agility.
  • Rapid ascent made it one of the UK and Ireland’s fastest‑growing soft FM providers.
  • Delivers tailored services—from cleaning, security, catering, pest control to waste & grounds maintenance—across high-stakes sectors.
  • Built a proprietary tech suite that brings real‑time insight, transparency and productivity to clients.
  • Serves tier‑one brands in retail, logistics, hospitality, manufacturing, education and corporate spaces.
  • Hails from Leeds with an owner-operated mindset, punching above its weight in scope and innovation.
  • Awarded Living Wage Recognised Service Provider accreditation, reflecting standout operational and social impact initiatives.
Culture + Values
98% Retention
Employee Retention Success
The company achieves high staff retention through investments in training, audits, and proactive management presence, as evidenced by its 98% retention rate in manufacturing clients.
  • Performance‑driven: use of performance management toolkit, electronic auditing, client dashboards ensuring transparency and accountability
  • Safety‑focused: prioritises on‑site safety and compliance with GMP, BRC, health and safety regulations
  • Innovation‑led: embraces intelligent technology and data insights to shape FM solutions and drive operational excellence
Environment + Sustainability
2040 Carbon Net Zero
Net Zero Target
Achieving carbon net zero by 2040.
775,580 kg CO₂e
Total Carbon Emissions
Total carbon emissions measured in 2023.
94% Outperform
DitchCarbon Score
DitchCarbon score of 38, outperforming 94% of business-services peers.
775,580 Scope 3
Scope 3 Emissions
Majority of carbon emissions attributed to Scope 3 impacts.
  • Champion 'greener and cleaner' strategy: chemical-free cleaning, elimination of single-use plastics, reduced greenhouse emissions
  • Emissions measured across company vehicles, energy, water, waste, transport, supply chain
  • Fleet optimisation: fuel-efficient vehicles, EVs, route planning via tracking devices
  • Energy & water reduction via 'A-rated' methods and equipment
  • Environmental impact assessments at contract start, aligned to client ESG objectives
  • Carbon offsetting offered to neutralise Scope 3 impacts
Inclusion & Diversity
2,000+ Individuals
People Impacted
The Evolve initiative supported individuals from underrepresented and marginalized groups.
£2.8m Social Value
Economic Impact
Generated social value through the Evolve initiative, contributing to a wider £7.6m impact.
40+ Partners
Collaborations
Worked with 40+ partner organizations to advance inclusion and diversity efforts.
£11,000 Raised
Fundraising Success
Funds raised in 2024 for the Triple Negative Breast Cancer Foundation.
  • Winner of Social Impact in Sustainability Award for Evolve
  • Employee chatbot for real-time translations; seven affinity EDI networks
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Mobile Cleaning Supervisor at Sbfm in Chester, England, United Kingdom