Description

The post holder will be instrumental in delivering M&E projects across a large portfolio of sites, acting as a customer‑facing leader who spends significant time engaging with both the team and clients.

Key duties include managing day‑to‑day project performance covering financial, commercial, people, safety and quality aspects, ensuring compliance with ABM policies, contract SLA/KPIs and ISO quality systems, and driving continuous improvement and innovation while maintaining risk controls.

The role also requires building fully competent, trained teams with succession planning, delivering clear communication through reports and client meetings, managing debt and budgets to meet targets set by the Account Director, and overseeing lifecycle, capital and variation works in line with contract plans.

• Lead day‑to‑day delivery of M&E projects, overseeing financial, commercial, safety and quality performance.
• Ensure compliance with ABM policies, contract SLA/KPIs and ISO quality management systems.
• Drive continuous improvement, innovation and risk mitigation across projects.
• Manage stakeholder relationships, including customers, investors and subcontractors.
• Build and mentor fully competent, trained teams and implement succession planning.
• Produce regular client communications, reports and attend management meetings.
• Control project debt, monitor budgets and achieve financial targets set by the Account Director.
• Oversee lifecycle, capital and variation works in line with contract plans.
• Champion best practice, health & safety and environmental regulations.

Requirements

The ideal candidate holds a degree or equivalent experience, has extensive transport‑sector or similar contracting background, strong commercial and financial acumen (especially with PFI contracts), excellent presentation and influencing skills, servant‑leadership experience, relevant FM/technical qualifications, and proficiency in MS Office.

• Hold a degree or equivalent experience and extensive transport‑sector or similar contracting background.
• Demonstrate strong commercial and financial acumen, especially with PFI contracts and multi‑client P&L management.
• Possess excellent presentation, influencing and servant‑leadership skills.
• Member of BIFM or hold relevant FM/technical qualifications; proficient in MS Office.

Benefits

Benefits include 24/7 GP access for employees and families, mental health and life‑event counseling, Get Fit programme, financial and legal support, cycle‑to‑work scheme, and the Perks at Work app offering discounts, gift cards and cashback.

• Provide 24/7 GP access for employee and family, mental health and life‑event counseling.
• Offer Get Fit programme, financial/legal support, cycle‑to‑work scheme and Perks at Work app discounts.

Training + Development

Interview process

Visa Sponsorship

Security clearance