Events & Conference Center Coordinator

Description

• Greet food delivery vendors and inform appropriate team members of arrivals
• Assist in developing a comprehensive marketing plan for the client by conducting research and contributing to design concepts.
• Maintain close communication with Facilities Administrator throughout the day to ensure client needs are met
• Conduct daily conference center walk through to maintain meeting room standards and create work orders on deficiencies
• Coordinate conference room reservations and set up rooms for meetings with all required components (i.e., A/V; IT; catering, etc.)
• Maintain conference room schedules and distribute weekly
• Maintain daily delivery records and create monthly report
• Review reservations daily and provide direction to Catering Vendors, A/V Technicians, and Conference Attendees, creating work orders
• Support revenue generation for the Conference Center through activities such as engaging industry contacts, organizing open house, and creating & distributing email marketing campaigns.
• Respond quickly to meeting emergency situations and customer concerns
• Involves movement between departments, floors, and properties to facilitate work
• Coordinate scheduling and planning of conference rooms for internal and external meetings to include set up details and food service deliveries
• Responsible for adhering to operational and customer service standards

Requirements

• Regularly required to talk, hear, and use hands and fingers to write and type
• Excellent oral and written communication skills
• Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day
• May involve periods of standing, such as operating at a copier/fax/scanner
• Become proficient in various audio visual systems in the conference rooms
• Ability to manage multiple tasks
• Ability to read and understand information and ideas presented orally and in writing
• Or any similar combination of education and experience
• High School Diploma or GED
• Proficiency in Microsoft Office Suite
• 2+ years of customer service experience in hospitality or event planning
• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer
• Ability to communicate information and ideas in writing and orally so others will understand
• Basic knowledge of audio visual equipment
• Ability to speak clearly so others can understand you

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance