Facilities Coordinator

Description

The Facilities Coordinator supports the Site and/or Assistant Facility Managers with operational activities across maintenance, accounting, vendor oversight, equipment, supplies, occupancy services, and client relationships to achieve expected service levels.

In service delivery, the coordinator conducts daily walkthroughs, responds to work orders promptly, ensures KPI compliance, identifies opportunities for operational improvement, schedules repairs and maintenance, and coordinates vendors to minimize disruption.

Additional duties include managing site amenities such as fitness, food services, massage, transportation, supporting moves, coordinating events and conference facilities, and handling reception, mail, office supplies, landlord relations, access passes, and safety/security support.

The role also requires maintaining accurate site records, updating web pages, overseeing moves and reconfigurations, and developing emergency response plans for evacuation and after‑hours incidents.

Client relationship management involves complying with contract requirements, exceeding key performance indicators, delivering exceptional service reflected in client feedback, and aligning site operations with agreed policies and contract scope.

• Support Site and Assistant Facility Managers with maintenance, finance, vendor oversight, and occupancy services.
• Conduct daily office walkthroughs and ensure timely completion of work orders meeting KPI standards.
• Schedule, track, and coordinate repairs, minor works, and vendor activities to minimize disruption.
• Manage site amenities such as fitness, food services, massage, and transportation; act as primary contact for on‑site services.
• Coordinate events, meetings, and conference facilities, including logistics and equipment setup.
• Handle reception, mail, courier services, office supplies, equipment maintenance, and landlord relations.
• Maintain accurate site records, update web content, and oversee moves, reconfigurations, and building operations.
• Develop and propose emergency response and evacuation plans, ensuring safety and security compliance.
• Build and maintain client relationships, exceed contract KPIs, and deliver exceptional service quality.

Requirements

Candidates should have prior facilities, property management, or hospitality experience, knowledge of local occupational health and safety standards, familiarity with basic technical building systems, proficiency with IT tools, and strong communication, organization, and problem‑solving skills.

The position is onsite in Scottsdale, AZ, does not provide visa sponsorship, and requires candidates to be authorized to work in the United States without employer sponsorship.

• Possess prior facilities/property management or hospitality experience and knowledge of OSHA requirements.
• Understand basic technical building systems such as HVAC, chillers, fire protection, and mechanical/electrical systems.
• Proficient with various information technology tools and platforms to support facility operations.
• Exhibit strong communication, organizational, and problem‑solving abilities; work independently under pressure.
• Eligible to work in the United States without employer sponsorship; located onsite in Scottsdale, AZ.

Benefits

JLL empowers you to shape a brighter way, combining world‑class services, advisory, and technology to create a better world for clients and communities.

JLL offers a benefits package that includes a 401(k) match, comprehensive medical, dental, and vision coverage, paid parental leave at 100% salary, paid time off and company holidays, and early access to earned wages through Daily Pay.

• Receive 401(k) matching, comprehensive health benefits, 100% paid parental leave, PTO, holidays, and Daily Pay access.

Training + Development

Interview process

Visa Sponsorship

Security clearance