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Deliver an exceptional quality of service to Client, as reflected by client feedback.
Build a relationship with the client developing trust and demonstrating ownership and drive of innovation and change management.
Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks.
Support the successful management of assurance for the HSSE program, while supporting growth strategies related to Client, JLL and/or national and industry standards.
Ensure a pro-active approach to understanding the client’s changing priorities.
Attract, develop and retain a team of talented employees; committed to delivering exceptional client results and demonstrating the JLL values.
Implement HSE strategy and operating protocols for the safety performance of JLL’s contractors and supply chain vendors.
Support implementation of an effective account HSSE communication plan.
Develop, and “own” strong relationships with client’s key representatives and local stakeholders.
Understand strengths, opportunities and skill sets of existing support team and provide day to day management and coaching to increase productivity. Consider location of resources reporting to the account and make appropriate changes over time.
Identify any gaps in skill sets or resources required to achieve account goals. Prior to adding headcount, understand capacity of existing team or broader resources across the HSSE platform.
Embed JLL WD HSSE requirements and meet client requirements and standards.
Support Regional HSSE leads in developing relationships with key internal and external HSSE stakeholders.
Drive the development of best practice HSE training programs and resources within the Region.
Establish effective relationships and work co-operatively with the Account Teams, Client organizations, and 3rd party vendors.
Managing HSSE for multiple sites across multiple countries with a strong understanding of the HSSE regulatory environment in major markets.
Ensure building related risk assessments are in place in line with legal requirements and Client Global Risk Control Standards.
Support the successful delivery of HSSE regulatory responsibilities and best practices to secure regulatory compliance, including management of change related to new and revised legislation.
Foster a Culture of Safety across the Account.
Ensure career and succession plans are structured and pro-actively managed to avoid operational disruption.
Ensure 3rd party vendors maintain compliance with JLL WD and Client HSSE Standards at all times.
Manage account for incident and accident investigations.
Develop, and manage regular localized client meetings and feedback sessions.
Creates and enhances standardized processes and infrastructure in order to provide superior and safe real estate and business solutions for our clients.
Ensure a continued working knowledge of relevant current legislation.
Improve team performance through regular coaching and feedback.
Implement Global WD HSSE and Client strategic objectives and bring them to life in the Client account, ensuring effective operational relevance within the area of responsibility.
Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client occupancy.
Manage and reduce operational risks by providing guidance and advice on HSSE risk management at all levels.
Proactively develop and manage client relationships ensuring expected service levels are achieved.
Align the team with client priorities and the account and HSSE function’s vision and strategy.
Contribute to the WD HSSE program as part of the global HSSE leadership team.
Lead, manage and develop the Account HSSE culture maintaining an appropriate structure to ensure operational HSSE management.
Support the implementation and maintenance of JLL Regional HSSE operational controls, (i.e., process, standards, procedures, and guidelines) ensuring compliance with HSSE obligations and JLL’s HSSE aspirations.
What you bring
management systems
problem solving
cultural awareness
hsse qual
results oriented
iso management
Ability to research and produce management information and specialist reports making recommendations as appropriate.
Practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes.
ISO 14001 and 45001 Management system development, implementation and auditing experience.
Strong cultural awareness: unwavering ethical standards; drives excellence and innately collaborative. Understands how to be effective operating across geographies and cultures.
An agile approach to leadership and stakeholder management – able to operate effectively in a matrix structure.
Results orientated with a strong focus on the delivery of objectives, including an ability to provide creative and innovative solutions based on a sound understanding of business requirements.
Good organisational skills with the ability to balance competing demands and to meet deadlines.
Appropriate recognized Professional HSSE qualifications and memberships.
Good communication skills, both verbal and written, with ability to deal with all people at all organizational levels, internally and externally.
Strong track record HSE management experience within Operational Management systems and working with corporate clients.
Able to lead and inspire, guide and coach, and develop the performance of those managed.
Positive, proactive, energetic approach to safety management. Ability to demonstrate initiative and show foresight in relation to existing and potential problems.
Computer literate with a knowledge of commonly used software programs, including Microsoft Office applications.
Ability to work unsupervised and take positive action to resolve issues on own initiative.
Strong business acumen.
Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio.
Knowledge and understanding of Internationally recognized HSSE Management systems
Experience of implementing HSE technology platforms and data management tools across multiple countries & regions.
Ability to influence, partner and operate strategically are critical competencies.
Ability to carry out an audit and gather objective evidence through observation, interview and sampling of documents and records.
Minimum 5 years’ experience developing, implementing, and managing HSSE programs
Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts
Benefits
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Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
manage account for incident and accident investigations.
support implementation of an effective account hsse communication plan.
establish effective relationships and work co-operatively with the account teams, client organizations, and 3rd party vendors.
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