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IT Systems & Support Specialist
Freedom Property Investors
Onsite IT Systems & Support Specialist handling desktop, network, AV, and user onboarding.
6d ago
A$80,000 - A$85,000
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Sydney, New South Wales, Australia
Onsite
Company Size
100 Employees
Service Specialisms
Property Investment Advisory
Property Investment Strategy
Property Selection
Financial Planning
Market Research
Portfolio Review
Tax and Depreciation Advice
Sector Specialisms
Residential
Commercial
Role
What you would be doing
level support
workspace management
troubleshooting
automation scripts
endpoint security
av support
- Provide Level 1 and Level 2 support across desktops, software, and network issues
- Manage Google Workspace, Microsoft 365, Azure AD, Intune, and Autopilot
- Create and update IT documentation, guides, and checklists
- Liaise with vendors and building IT infrastructure providers
- 🏢 Work with a driven team in a centrally located Sydney CBD office
- Troubleshoot Mac and Windows environments
- Support onboarding/offboarding and maintain hardware across desks, docks, AV, TVs
- Drive improvement projects and IT infrastructure optimisation
- Write/run PowerShell and GAM scripts for automation and admin
- Maintain endpoint security and monitor BYOD compliance
- Oversee AV setup and support in meeting rooms (Logitech)
What you bring
5+ years
windows
macos
google workspace
powershell
itil
We’re seeking a capable and hands-on IT Systems & Support Specialist to take full ownership of internal IT support across our Sydney CBD headquarters. You’ll be the go-to person for IT troubleshooting, systems maintenance, user onboarding, and hardware optimisation — supporting a fast-paced and growing national business. This is a full-time, onsite position (Monday–Friday) and not a help desk or remote role.
- Comfortable working independently in a high-performance environment
- 5+ years in Level 2 desktop or internal IT support
- System Uptime: 99.9%+ for AV, Wi-Fi, login, and endpoints
- You only work with a single system or OS
- You wait for instructions rather than solving issues proactively
- Strong communication and documentation skills
- You avoid documentation or hands-on IT work
- Willingness to undergo and pass a police check, background check, and social media check as a condition of employment
- Hands-on experience with commercial office setups (desks, docks, AV)
- You prefer ticket-based or siloed support models
- Ability to work with the Zoom camera open during shift
- Expertise in Windows, MacOS, Google Workspace, M365, Azure AD, Intune
- Hardware Quality: Standardised, clean setups across all workstations
- Highly organised, accountable, and task-driven
- Strong scripting ability (PowerShell, GAM)
- Willing to work on-site 5 days a week in our Sydney office
- ITIL or relevant certifications preferred
Salary: $80,000 – $85,000 + Super
- 🚀 A fast-paced, high-performance culture with room to grow
- You’re seeking hybrid or remote work
- Onboarding: 100% completion of setup by Day 1
- 💰 $80K–$85K base salary + super
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- police check, background check, and social media check required; consent form provided to shortlisted candidates.
Company
Overview
- Founded to provide individuals with the tools, education, and strategies to create wealth through property.
- Focuses on delivering personalized property investment advice and tailored strategies to meet clients' goals.
- Offers a wide range of services, including education, mentorship, and investment opportunities in various property sectors.
- Known for its commitment to supporting investors at every stage of the property investment journey.
- Typical projects involve residential and commercial property investment, primarily in growing Australian markets.
- Boasts a track record of helping clients successfully navigate the complexities of property investment.
- Has expanded its reach through innovative education models and one-on-one coaching for clients.
- Stands out for its hands-on approach, offering clients direct access to industry experts and personalized advice.
- Positive and collaborative company culture
- Supportive and approachable management team
- Strong emphasis on professional development and career growth
- Flexible working hours and work‑from‑home options
- Competitive compensation, perks and yearly bonuses
- High‑performing, team‑oriented environment with a family‑vibe
4.4/5 Rating
Glassdoor Diversity Score
This score reflects the company's commitment to fostering a diverse and inclusive workplace culture, as rated externally by Glassdoor.
84% Recommend
Employee Referral Rate
A strong majority of employees feel confident enough in the company's culture to recommend it to others.
100% Approval
Employee Support for CEO
The CEO's leadership and vision have received universal approval from employees, reflecting alignment with company values.
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