Ensure customer satisfaction. Work with the sales team to know the customer’s current and future expectations and work with all departments to resolve customer concerns.
Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
Direct and motivate a professional sales team to accomplish the company’s objectives.
Manage the activity in our CRM (S2) expense reporting, and cross-functional reporting (i.e. service, parts, etc.).
Advise sales team throughout the sales process, including but not limited to prospecting and closing; performing research and acquiring information on target customers; developing goals, quotas, and forecasts; analyzing sales statistics; and developing sales campaigns.
Lead the sales team to effectively understand and use manufacturers’ products and programs to attain acceptable market share levels.
Create and monitor annual sales department benchmarks and budget, in alignment with the organization’s financial and operational objectives.
Manage inventory and assets.
Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
Coach and mentor sales team on the following topics; including but not limited to needs/features/benefits, closing, time and territory management, negotiating, product knowledge, productivity, and gross margin.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Company truck, reinforcing company pride and representing the RDO brand.
Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised.
Accountable for ensuring all RDO Equipment Co. policies and procedures are followed within the store and throughout the region.
Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
Requirements
communication
retail sales
leadership
supervisory
customer service
computer
Excellent oral and written communication skills
Industry and/or heavy equipment retail sales experience
Demonstrate leadership in all aspects of the store and throughout the region.
Previous supervisory/management experience
Excellent customer service skills
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Strong computer skills
Solid understanding of local market conditions
College degree preferred
Benefits
Quarterly bonus potential
Training and development, as well as opportunities to grow within the organization.
A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
- no visa sponsorship; applicants must already have authorized work status.
Security clearance
Information not given or found
Company
Overview
Founded in 1968
Year Established
The company was established in 1968 by potato farmer Ronald D. Offutt.
80+ Locations
Across the U.S. and Globally
It supports global infrastructure and food-production projects.
$10,000 Start
Initial Financing
Financed through farmland sales and a loan.
Late 1990s Expansion
Diversified Equipment Ecosystem
Expanded into trucks, material-handling and equipment financing.
They offer a wide range of new, used and rental equipment across agriculture, construction, forestry, environmental cleanup, irrigation systems, and advanced surveying technology.
Their dealer portfolio features top manufacturers: John Deere, Vermeer, WIRTGEN Group, Topcon and Carlson—backed by parts, service and technical support.
They also integrate cutting-edge machine control and positioning technology to boost efficiency and accuracy on jobsites.
Despite their size, they emphasize local presence—each branch serves its region and supports communities through deep customer partnerships.
Culture + Values
Successful because of its people, each employee brings unique strengths, working collaboratively and creatively to solve customers’ problems.
Customer relationships extend beyond product sales, with customers at the heart of all business decisions to help them grow their businesses.
Team members seize opportunities to grow, improve, and overcome challenges, both in customer relationships and business practices.
Committed to integrity, the team follows through on every promise to customers and each other, doing what is right.
Success is driven by a competitive spirit, ensuring customer success without compromising ethics or integrity.
Environment + Sustainability
LEED certified 2015
Sustainability Milestone
Achieved LEED certification, highlighting sustainable construction and operation practices.
50% water use reduction
Efficient Landscaping
Water-efficient landscaping reduced water consumption by 50%, promoting environmental conservation.
McKinney facility uses low-emitting paints, coatings, and adhesives to improve indoor air quality and follows a green-cleaning policy with environmentally friendly products.
RDO has invested time and resources into sustainable building practices as evidenced by its LEED-certified facilities.
Inclusion & Diversity
3.7/5
Glassdoor Diversity & Inclusion Rating
Based on 74 employee reviews, the company received a 3.7/5 rating for Diversity & Inclusion on Glassdoor.
4.6/5
Gender D&I Rating (Women)
Women employees rated the company's gender diversity and inclusion efforts at 4.6/5, reflecting strong satisfaction in this area.
4.1/5
Gender D&I Rating (Men)
Men employees rated the company's gender diversity and inclusion efforts at 4.1/5, indicating satisfaction in this area.