Assistant Officer, Customer Service at Kuok Group Singapore in Singapore, Singapore | Kablio

Role

Description

customer service

admin duties

marketing support

brand ambassador

enquiry handling

Handle administrative duties and any other ad-hoc duties as assigned
Managing and handling all customer service-related matters at Customer Service Counter
Maintaining high level of customer service standards
Support Marcom in voucher sales, mall redemptions, loyalty program and any other marketing initiatives as and when required
Bring the brand ambassador of the mall, promoting the Great Rewards loyalty program and related activities
Handling enquiries and feedback from shoppers and tenants

Requirements

1 year

customer service

communication

ms office

gce n

rotating shifts

Minimum 1 year of working experience in a relevant customer service role
Customer-oriented with good communication and interpersonal skills
Able to work in fast paced environment and has passion for service excellence
Minimum GCE N Level qualification
Proficient in MS Office Word, Excel and/or usage of CMS is advantageous
Able to work on rotating shifts, including weekends and Public Holidays

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Born in 1953

Year of Founding

The company's journey began in 1953 with a modest trading venture in Singapore.

With a multi‑billion‑dollar asset base, it champions ventures in data centres, sea transport, shipbuilding and property.
It builds hyperscale data centres under K2 Strategic to power the digital economy across Asia and beyond.
Its maritime arm weaves together shipping, offshore services, marine engineering and shipyard operations globally.
Through Allgreen Properties, it shapes vibrant real estate precincts—residential, retail, commercial and hospitality.
Projects range from sprawling data campuses to shipyards in China and landmark malls in Singapore.
Its legacy ties back to a family tradition of trading rice, sugar and flour, now spanning six continents.
Despite its roots in commodity trading, the group’s reach now spans cutting‑edge infrastructure and global logistics.
Its story is one of reinvention—transforming from humble beginnings into a modern conglomerate with global scale.

Culture + Values

INTEGRITY – We relate to others with sincerity, honesty, truthfulness and benevolence. We treat everyone fairly regardless of seniority and background.
EFFORT – We are committed to the organisation and work diligently to achieve success. We stay resilient, hold ourselves accountable and always give of our best.
GRATITUDE – We are thankful for the challenges we go through, that make us stronger, wiser and humble as a team. We show our appreciation to others for their support and contribution to our success.
UNITY – We embrace differing views to reach the best way forward. We strive together for a common purpose and execute collectively.
COMPASSION – We care and look after the well‑being of our people and the community. We take responsibility for the safety and well‑being of all.

Environment + Sustainability

40% reduction by 2030

Carbon Intensity Target

Carbon intensity reduction target for Pacific Carriers Limited by 2030, measured from 2021 levels.

1.3 Power Usage Effectiveness (PUE)

Energy Efficiency Goal

Target Power Usage Effectiveness for K2 Strategic by 2030.

60% energy savings

Electric Vessel Efficiency

Energy savings achieved by Kuok Maritime Group's electric supply boat compared to conventional vessels.

30% waste reduction by 2030

Waste Management Target

Target reduction in waste management by 2030, measured from 2021 levels.

Committed to achieving Net Zero by 2050.
Annual target of zero oil spills across maritime assets.
Inaugural Sustainability Report published in 2024, aligned to GRI standards.
ESG Policy launched to embed sustainability across business units.
Investments in sustainable technologies and energy management.
Employee capacity-building via ESG trainings and workshops.
Community tree-planting initiatives: staff participated in Singapore’s 'OneMillionTrees'; K2 Ireland planted 100 trees in Co Meath in April 2024; POSH maritime team sponsored ~3,200 trees near Saudi Aramco Tanajib facility in Oct 2023.
Kuok Maritime Group launched electric supply boat (PXO-EXL-1) achieving 60% energy savings over conventional vessel, with electric tug (PXO-ACE-1) under construction, aligning with Singapore harbour craft regulations by 2030.

Inclusion & Diversity

6,580 Employees

18–79 Years, 54 Nationalities

The company employs individuals across a diverse range of ages and national backgrounds, operating in 14 countries.

Employee Engagement

85% Target Participation

Annual surveys aim for high participation rates among office-based staff to gauge employee satisfaction and inclusive practices.

12 Hours Training

Annual Average

Employees undergo training focused on diversity, inclusion, and professional development to foster an inclusive work environment.

Zero Fatalities

Health & Safety Target

The company is committed to ensuring a safe work environment with no reported fatalities among employees.

Average of 4 volunteering hours per employee annually.

Articles

Businesses

Connect

Sustainability

Company

Overview

Born in 1953

Year of Founding

The company's journey began in 1953 with a modest trading venture in Singapore.

With a multi‑billion‑dollar asset base, it champions ventures in data centres, sea transport, shipbuilding and property.
It builds hyperscale data centres under K2 Strategic to power the digital economy across Asia and beyond.
Its maritime arm weaves together shipping, offshore services, marine engineering and shipyard operations globally.
Through Allgreen Properties, it shapes vibrant real estate precincts—residential, retail, commercial and hospitality.
Projects range from sprawling data campuses to shipyards in China and landmark malls in Singapore.
Its legacy ties back to a family tradition of trading rice, sugar and flour, now spanning six continents.
Despite its roots in commodity trading, the group’s reach now spans cutting‑edge infrastructure and global logistics.
Its story is one of reinvention—transforming from humble beginnings into a modern conglomerate with global scale.

Culture + Values

INTEGRITY – We relate to others with sincerity, honesty, truthfulness and benevolence. We treat everyone fairly regardless of seniority and background.
EFFORT – We are committed to the organisation and work diligently to achieve success. We stay resilient, hold ourselves accountable and always give of our best.
GRATITUDE – We are thankful for the challenges we go through, that make us stronger, wiser and humble as a team. We show our appreciation to others for their support and contribution to our success.
UNITY – We embrace differing views to reach the best way forward. We strive together for a common purpose and execute collectively.
COMPASSION – We care and look after the well‑being of our people and the community. We take responsibility for the safety and well‑being of all.

Environment + Sustainability

40% reduction by 2030

Carbon Intensity Target

Carbon intensity reduction target for Pacific Carriers Limited by 2030, measured from 2021 levels.

1.3 Power Usage Effectiveness (PUE)

Energy Efficiency Goal

Target Power Usage Effectiveness for K2 Strategic by 2030.

60% energy savings

Electric Vessel Efficiency

Energy savings achieved by Kuok Maritime Group's electric supply boat compared to conventional vessels.

30% waste reduction by 2030

Waste Management Target

Target reduction in waste management by 2030, measured from 2021 levels.

Committed to achieving Net Zero by 2050.
Annual target of zero oil spills across maritime assets.
Inaugural Sustainability Report published in 2024, aligned to GRI standards.
ESG Policy launched to embed sustainability across business units.
Investments in sustainable technologies and energy management.
Employee capacity-building via ESG trainings and workshops.
Community tree-planting initiatives: staff participated in Singapore’s 'OneMillionTrees'; K2 Ireland planted 100 trees in Co Meath in April 2024; POSH maritime team sponsored ~3,200 trees near Saudi Aramco Tanajib facility in Oct 2023.
Kuok Maritime Group launched electric supply boat (PXO-EXL-1) achieving 60% energy savings over conventional vessel, with electric tug (PXO-ACE-1) under construction, aligning with Singapore harbour craft regulations by 2030.

Inclusion & Diversity

6,580 Employees

18–79 Years, 54 Nationalities

The company employs individuals across a diverse range of ages and national backgrounds, operating in 14 countries.

Employee Engagement

85% Target Participation

Annual surveys aim for high participation rates among office-based staff to gauge employee satisfaction and inclusive practices.

12 Hours Training

Annual Average

Employees undergo training focused on diversity, inclusion, and professional development to foster an inclusive work environment.

Zero Fatalities

Health & Safety Target

The company is committed to ensuring a safe work environment with no reported fatalities among employees.

Average of 4 volunteering hours per employee annually.

Articles

Businesses

Connect

Sustainability