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Manager (Technology Solutions)
Nudura Insulated Concrete Forms
Drive tech solutions, manage EBuilder/CMiC, support users, lead projects.
12d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Beachwood, OH
Remote
Company Size
200 Employees
Service Specialisms
Construction services
Training / Education
Technical Services
Consulting
Project Management
Engineering
Design
Product Resources
Sector Specialisms
Residential
Commercial
Medical
Educational
Industrial
Role
What you would be doing
system sync
issue escalation
resource optimization
budget management
user training
testing support
- If/When applicable, ensure proper syncing between mobile and backend systems.
- Proactively identify issues or potential issues and escalate to the appropriate team(s) for recurring or critical issues.
- Optimize resource utilization across project phases.
- Manage project budgets, track expenses, and ensure cost-effective delivery.
- Support testing of new features, patches, and integrations in partnership with Corporate IT.
- Act as the primary liaison between business units, IT, and external vendors.
- Formulate and improve upon best practices in support of organizational goals.
- Participate in or lead team meetings, presentations, focus groups, committees, etc.
- Establish metrics and benchmark data, develop reports for specific programs, and report outcomes to internal and external stakeholders.
- Assign tasks, monitor progress, and ensure timely delivery.
- Main business liaison for end-users as it pertains to WTI/C technology solutions.
- Conduct and foster professional and timely communication (utilizing a wide array communication methods) with multiple business areas for work-related matters.
- Maintain comprehensive project and system documentation, including lessons learned.
- Help coordinate, monitor and receive feedback during User Acceptance Testing, track all issues/requests and follow through in partnership with corporate IT to resolution
- Provide outstanding customer service to both internal and external customers and stakeholders.
- Conduct all end-user training to new and existing end users.
- Lead cross-functional teams including consultants, developers, and support staff.
- Create training programs and post-go-live support. Remain business point of contact through to resolution.
- Develop detailed project plans, timelines, and identify required resources in partnership with the business, corporate IT and external partners.
- Research and identify issues that may impact timelines, scope, or quality.
- Travel as needed for presentations, training, team meetings, etc.
- Create user guides, videos, FAQs, and training materials.
- Partner with corporate IT and external partners for troubleshooting issues, monitoring data flows and ensuring synchronization between integrated systems.
- Identify project risks and develop mitigation strategies in partnership with the Business, Corporate IT and external partners.
- Log, track, and resolve support tickets from Service Now or other communication methods.
- Assist end users with mobile app setup, usage, and troubleshooting.
- Develop change management strategies to support user adoption.
- Oversee testing, validation, and user acceptance processes in partnership with the business and Corporate IT.
- Ensure deliverables meet quality standards and business requirements.
- Issue/ Error log management.
- Facilitate communications and manage expectations across all stakeholders.
- Manage contract administration process including change orders and NDAs.
- Maintain documentation of issues and resolutions for analytics.
- If required, identify, implement and train on any required workarounds until issues are resolved.
- Help communicate and validate bug fixes prior to system updates before deployment.
- Develop and manage strategic initiatives in partnership with the business to improve processes in support of internal and external operations.
- Continually explore ways to engage with the business and build new relationships.
- Define project scope, goals, and deliverables aligned with business objectives.
- Provide regular status updates to leadership.
- Monitor and follow-up on escalated issues.
- Monitor system health, performance, and connectivity in partnership with corporate IT.
What you bring
high school
business ops
diagnostics
mobile apps
integrations
data sync
- Degree Level High School Graduate
- Understand and translate Tremco CPG and WTI/C business operations initiatives
- First level diagnostics and resolution for issues related to mobile apps, scheduling, integrations, and data sync.
- Job Shift Day
- Job Schedule Full time
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with the vision of providing innovative building solutions that prioritize sustainability and efficiency.
- Pioneers in the insulated concrete form (ICF) industry, offering products designed to enhance energy efficiency and structural strength.
- With a growing global presence, Nudura has transformed residential and commercial construction with high-performance ICF systems.
- Specializes in energy-efficient construction, reducing energy consumption and environmental impact in buildings.
- Projects include everything from single-family homes to large commercial and institutional buildings, all benefiting from advanced ICF technology.
- Known for its seamless integration of ease-of-use with high-quality, long-lasting performance in all weather conditions.
- Distinct for offering one of the industry’s most versatile ICF systems that allow for custom designs while maintaining high thermal insulation and strength.
- Innovative solutions have earned Nudura a reputation for delivering buildings that stand the test of time—both structurally and economically.
- No official culture or values statements found publicly on Nudura’s website or LinkedIn.
60% Lower
Energy Demands
ICFs reduce operational energy consumption significantly, contributing to energy efficiency.
R24 Minimum
Insulation Value
Nudura ICF walls provide high R-values, enhancing thermal performance and lowering emissions.
- Nudura ICFs are manufactured using EPS, recycled polypropylene and steel; forms are 100% recyclable.
- ICFs reduce lumber usage, on‑site waste and freight shipments (forms fold flat, increasing load per truck).
- Nudura meets ISO 14001, Declare Labels, and supports LEED, Passive House, Living Building Challenge standards.
- Nudura structures support net‑zero, zero‑energy and net‑positive building objectives.
- No publicly available data or official DEI strategy, goals or gender-related statistics.
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