Think about systems - edge cases, failure modes, behaviours, specific implementations. Debug production issues across services and levels of the stack.Make monitoring and alerting alert on symptoms and not on outages.
Requirements
docker
kubernetes
aws
azure
prometheus
servicenow
Familiarity with ITSM tools like ServiceNow and incident response protocols
Strong interpersonal skills to work across engineering, product, and operations teams
Knowledge of CI/CD solution on any platform with prior experience is must.
Knowledge on Azure Cloud an added advantage.
Understanding of Restful API, Apigee or any other API Gateway will be plus.
Experience with Docker, Kubernetes, Ansible, Puppet, or Chef for managing deployments
Ability to think critically under pressure and resolve complex issues calmly
Strong communication skills and ability to collaborate effectively with cross-functional teams.
Skills in diagnosing and resolving production issues, conducting root cause analysis, and writing postmortems
Precision in monitoring, alerting, and writing reliable code and continuous Improvement
4+ years’ experience on Docker and at least one Docker Container orchestration – ECS, Kubernetes
Working knowledge of Infrastructure components. (E.g. routers, load balancers, cloud products, container systems, compute, storage, and networks).
Understanding with configuration Management tools like Ansible/Puppet/Chef/PowerShell/Terraform.
Have an urge to collaborate and communicate asynchronously.
Expertise in ELK Monitoring Tool that ensure Open-Source IT monitoring, network monitoring, server and applications monitoring is an added advantage.
Have an urge for delivering quickly and iterating fast.
Bachelor’s degree, preferably in Computer Science, Software Engineering, or any other Engineering field.
Expertise in tools like Prometheus, Grafana, AppDynamics, CloudWatch, and Thousand Eyes for system health monitoring and alerting
Background in ITIL and/or ITSM process.
Expertise in at least one technology stack designing, coding, testing, and delivering software.
4+ years with Prod Support expertise.
Proficiency in scripting and programming languages like Python or Java
Understanding of Git, Bitbucket, Jira, Jenkins, Sonar, Splunk, Maven, AIM and/ or Continuous Delivery tools.
Deep experience with AWS (EC2, S3, Lambda, CloudWatch, etc.), Azure, and GCP is critical
A mindset geared toward reducing toil, automating repetitive tasks, and improving system reliability
Excellent problem-solving skills and a strong attention to detail.
Soft Skills & Operational Mindset and Problem Solving & Resilience
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
25 Years
Company Age
The company was founded over 25 years ago with the mission to tackle tough engineering problems.
18 Countries
Global Reach
The company operates across 18 countries, demonstrating its extensive global presence.
Top 10
Client Prestige
The company works with Fortune top-10 clients, showcasing its high-profile partnerships.
$60 Start
Humble Beginnings
The company was founded with just $60, growing into a global engineering powerhouse.
By blending deep technical know‑how with digital innovation, it evolved into a global engineering partner.
Projects range from next‑gen automotive safety systems and AI‑driven semiconductors to cutting‑edge aerospace and defense platforms.
Its financial growth is steady—built on recurring partnerships with Fortune‑top‑10 clients across key sectors.
A hallmark project: sustaining global EMS/ADMS energy‑management software for a major utilities provider.
Another standout: accelerating MRI development and support globally for a leading MedTech firm.
Its edge lies in full‑lifecycle delivery—concept, design, embedded software, manufacturing support, digital sustenance.
Known for foresight, the firm not only solves challenges but anticipates and prevents them.
Culture + Values
Aspiration
Humility
Hunger
Customer focus
Collaboration
Integrity
Environment + Sustainability
500K Trees
Planting Initiative
Commitment to plant 500,000 trees by 2025 to enhance environmental sustainability.
113K Tons CO₂
Carbon Absorption
Trees planted are projected to absorb 113,000 tons of CO₂ over the next two decades, significantly contributing to carbon reduction efforts.
Adopt renewable and clean energy sources, environmentally sound technologies and industrial processes
Striving for land‑degradation neutrality and improved resource consumption
Received State Energy Conservation Award 2023 (buildings category, Kerala)
Awarded National-level SEEM Gold award 2022 for Energy Efficiency
Supported climate action through decarbonization initiatives
Inclusion & Diversity
17,000+ students
STEM education impact
Supported over 17,000 underserved students through STEM education programs, fostering accessibility and opportunities in science, technology, engineering, and math fields.
Committed to advancing women in engineering via scholarships and vocational training (Smile Foundation, IEEE)
Global culture built on ensuring everyone feels seen, valued and heard
Employees accountable for embedding inclusion and respect in workplace culture
“Care for people” cultural pillar reflected via stories shared during Pride Month
Culture Advocate Network celebrates multiple cultures and identities year-round
Gender equality is a strategic ESG pillar focused on increasing female representation