Broker Technology Enablement Lead

Description

• Create and maintain training materials, including presentations, guides, and online resources.
• Stay current with industry trends and best practices in digital sales enablement.
• Provide guidance on lead generation, prospecting, and closing deals.
• Work alongside global success teams, sales leadership, and product teams to align technology initiatives with sales priorities.
• Partner closely with the Salesforce CRM team to ensure seamless integration and utilization of CRM tools.
• Develop customized sales plans and goals in partnership with brokers and leadership.
• Collaborate with brokers and technology teams to refine workflows and ensure technology aligns with business outcomes.
• Assist brokers in developing and implementing effective sales strategies.
• Provide ongoing support and coaching to brokers to ensure successful adoption of new tools and techniques.
• Collaborate with Revenue Operations, Transformational Sales, Salesforce Delivery/Product, and Customer Success Teams to drive adoption of CRM-built broker products.
• Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
• Partner with the CRM Success Team to improve adoption of Salesforce and other sales tools by tailoring solutions to broker needs.
• Act as a trusted advisor to brokers, understanding their business challenges and identifying ways technology can drive success.
• Analyze sales and user engagement data to identify trends, gaps, and opportunities for improvement.
• Develop and implement strategies to enhance broker productivity through improved adoption and utilization of sales technology.
• Conduct needs assessments to identify skill gaps and training requirements.
• Collaborate with sales teams to understand their needs and provide tailored training solutions.
• Train brokers on the effective use of LinkedIn Sales Navigator, ZoomInfo, and other business development tools.
• Design and deliver targeted training programs that improve technology fluency among brokers.

Requirements

• In-depth business management, supply chain, and strategic sourcing knowledge.
• Self-starter with strong initiative and ability to work independently, proactively identifying opportunities for improvement.
• Data-driven mindset with the ability to interpret analytics and drive strategic recommendations.
• Proven ability to build relationships with sales professionals and drive engagement with technology solutions.
• Strong understanding of brokerage operations and the role of CRM/sales tools in driving business outcomes.
• Understand the sales cycle and how to sell in commercial real estate.
• Experience with Salesforce CRM, sales enablement, and business development tools (ZoomInfo, Sales Navigator, Digital Adoption Platforms).
• Ability to prioritize multiple projects and tasks while ensuring all customer groups receive timely attention.
• Advanced analytical and negotiation skills.
• Detail-oriented and proficient at tracking tasks and documentation.
• Bachelor’s degree in Business, Marketing, Education, or a related field.
• Change Management, Training, and/or Digital Adoption Technology certifications (CCMP, Prosci, etc.).
• Strong communication, presentation, training, and stakeholder management skills.
• Salesforce certifications (Sales Cloud Consultant, Admin, or similar).
• 5+ years of experience in sales enablement, technology adoption, or a related role within commercial real estate (CRE is required), financial services, or a similar brokerage environment.
• Proficiency in electronic procurement and analytical software.
• Ability to quickly learn technology and business processes.
• Knowledge of adult learning principles and instructional design.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance