Train and coach new and current leasing professionals.
Develop and maintain Resident relations through the courtesy of on-site personnel, promptness of maintenance calls, and knowledge of community policies.
Accompany prospects to model apartments and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease.
Inspect tour routes, models and show apartments daily to ensure cleanliness.
Walk new resident through lease document at time of signing.
Review prospect recorded phone calls in order to determine fair housing and company procedures and standards are being met.
Scheduling leasing staff for 7-day work week.
Review and audit lead tracking system to determine leasing consultants closing ratio.
Compile and update listings of available rental units.
Adhere to all fair housing laws.
Process all applications in accordance with company policy and procedures, and notify prospect of results.
Answering incoming calls in a cheerful and professional manner. Handle each call accordingly whether it is a prospect call or an irate resident that just moved in.
Conduct weekly leasing staff meetings.
Greeting prospective residents; determining the needs and preferences of the prospect and professionally present specific apartments while providing information regarding features and benefits.
Update availability list daily in Yardi and communicate which units are rented
Complete lease agreement and collect rental deposit. Be sure to print out hard copy for office files.
Determining leasing staff monthly leasing goals.
Requirements
microsoft office
ios
teams
driver's license
associate's degree
property management
General knowledge of Microsoft Windows based PCs
Associate’s degree (A.A.) or equivalent from two-year College or technical school preferred; OR must have High School diploma or the equivalent.
Experience with collaboration apps including Teams, Zoom & WebEx
Physical Requirements- Must be able to walk up 3 flights of stairs, multiple times a day, 5,000 steps/day including in inclement weather.
Requires a valid Drivers License
Demonstrate thorough knowledge and use of lead tracking system. Make follow-up calls to prospective Residents who did not fill out an application.
Experience with Apple iOS devices
Continue to hone professional sales and closing techniques.
5 year minimum experience working in property management environment, in sales, marketing, and customer service environment.
Proficiency in using Microsoft Office apps including; Outlook, Word, Excel, PowerPoint, OneNote, OneDrive/SharePoint
Must have previous management experience, managing a minimum of 2 staff members
Understand credit reporting per Westminster Management specifications.
Property management industry designations/certifications highly desired.
Benefits
Live on-site and take advantage of our employee apartment discount
Short-Term and Long-Term Disability
Medical, Dental, Vision plans with no wait period-eligibility starts 1st of the month following employment
Receive $1k in contributions to the HSA medical plan for each employee who enrolls
401k Match-50% of the first 6%
$2k Relocation Bonus
Paid Time Off and more!
Paid Life Insurance
Obtain assistance for student loans as well as tuition reimbursement
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
A leader in project management consultancy, founded in the early 2000s.
Specializes in strategic services for complex, large-scale infrastructure and development projects.