Assist residents with their personal care, activities of daily living, and activity engagement as assigned and as requested by residents
Report all burned out light bulbs, exit lights, overhead lights, and emergency call lights to the supervisor as soon as possible on the day they are found.
Assist with cleaning and tidying of resident's rooms
Perform daily housekeeping tasks as assigned using established procedures and standards
Assure that established infection control practices are maintained
Participate in resident programming when scheduled or as needed
Maintain the confidentiality of residents' personal care information
Occasionally lift / carry up to 50 pounds
Respond to resident emergency calls
Dispose of all resident used hygiene care products
Review and participate in 24 Hour Reports, Daily Logs, Shift Cross-over Reports and Verbal Reports as needed
Report all accidents and incidents as soon as possible to your supervisor, no matter how minor
Honor the residents' personal and property rights
Report all resident changes in condition immediately to the Memory Care Director or Resident Wellness Director (Director of Nursing)
Assure the equipment is cleaned and properly stored at the end of each shift
Check residents every two (2) hours or as required
Assist residents to and from scheduled programs
Perform laundry duties as assigned
Report all hazardous conditions and equipment to the Memory Care Director
Requirements
cpr
cna
ged
medication license
memory care
customer service
Able to concentrate with frequent interruptions
Able to work under stress and in emergency situations
Able to talk and hear effectively in order to convey messages, instructions and information to residents and team members
Able to stand or walk 75% of the day
Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing and grasping
Knowledge of customer service principles and practices
Certified Nursing Assistant/ Personal Care Aide/Home Health Aide preferred, but not required
Must in company uniform and resident ready at all times
CPR certification / First Aid certification
Experience with seniors in a Memory Care environment preferred
High School Diploma or GED
Must be able to communicate in a warm, friendly and caring manner
License / Certificate for Medication Assistance (if applicable) as needed per state regulations
Must possess a passion to work with and around senior citizens
Be knowledgeable and prepared for emergency situations including disasters, fire and other emergencies
Able to make independent decisions
Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts
Benefits
On-demand pay in between paychecks!
CAREER DEVELOPMENT. We reward our associates' outstanding work and assist with career development to help fulfill their dreams!
We've achieved GREAT PLACE TO WORK status SEVEN YEARS IN A ROW.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 2012
Year Established
The company was established in 2012 to honor its founders' parents through exceptional senior living communities.
1,669 Units
Luxury Living Units
The company provides 1,669 living units across luxury assisted living and memory care facilities.
15+ Locations
Geographic Expansion
The company has expanded to 15+ locations across the southeastern U.S., reflecting its significant growth.
17 Communities
Development Lead
Under Jeremy Cairns, the company has developed 17 communities from site selection to completion.
Generates revenue through upscale assisted living and specialized memory care services, with a standout focus on tailored environments and programming.
Specializes in residential senior living, particularly assisted living and memory care, combining design excellence with operational expertise.
Known for innovative practices—like behavior-based hiring and core-value name badges—and campaigns such as #WeAreWatercrest that highlight its servant-leader culture.
Distinguished by consecutive Great Place to Work certifications (now eight in a row), reinforcing its commitment to both resident care and associate wellbeing.
Culture + Values
Each associate chooses one core value word displayed on their nametag, regardless of position, to model excellence in service.
Servant Leadership — 'Servant Leader of the Month' recognition across all communities.
Modeling character and personal contributions through the 'We Are Watercrest' campaign (#WeAreWatercrest).
Cultivation of God-given talents to honor seniors and their families.
Development of value-centered leaders who deliver personalized service.
Rigorous behavioral-based interview process to align candidate values with mission and vision.
Associates celebrated for unity, unique contributions, and teamwork.
Environment + Sustainability
Purposeful, biophilic 'LifeBUILT' design focused on security, comfort, health, happiness, and independence.
Implementation of therapeutic environments with natural materials, walking paths, water walls, atriums, and moss walls.
Live Exhilarated™ programming aligned with seven facets of wholeness promoting physical, mental, and social wellness.
Integration of energy-efficient design features in new communities (e.g., purposeful design to minimize travel distances).
Inclusion & Diversity
Behavioral‑based hiring to align values; no disclosed gender ratios or specific DEI targets.
No publicly available DEI strategy or gender statistics found on provided sources.