Field Manager NBN

Description

• Weekly Quality Audits
• Liaise with the Area Manager & field workforce to ensure all customer complaints are resolved in a timely manner
• Managing the progress of works at various sites in coordination with project staff, to meet client expectations within time constraints, budget, safety, environmental and quality
• Assist field technicians and provide coaching to improve performance, quality and end user customer experience
• Use the latest technology & systems daily
• Daily supervision ensuring that technicians have appropriate tools, testing equipment and materials & skills to enable the completion of tasks
• Deliver maintenance and customer activation services on the nbn® network across Sydney

Requirements

• Tool of Trade vehicle
• Strong time management skills and proven ability to coordinate and manage contractors
• Supervisory experience in construction, ideally within the telecommunications sector (NBN highly desired)
• Excellent communication skills to resolve customer complaints
• Technologically savvy

Benefits

• Access to employee benefits such as corporate travel discounts, novated leases, private health discounts, credit discounts and more
• Accommodation and meals provided when travelling (minimal travelling expected)
• Access to a variety of Health and Wellness initiatives - including the EAP, Fitness Passport, Ventia's Healthy Minds program and Healthy Bodies program
• Full time permanent role Monday – Friday with some weekend work (minimal)
• Inclusive & supportive team – Be mentored by experienced professionals invested in your development

Training + Development

Interview process

Visa Sponsorship

Security clearance