Oversees leasing, marketing, and training for multiple student housing communities.
6 days ago ago
Expert & Leadership (13+ years)
Full Time
Orlando, FL
Hybrid
Company Size
8,500 Employees
Service Specialisms
Operations
Due Diligence
Training
Marketing
Financial Planning and Analysis
Human Resources
Advanced Data Analytics
Market Research
Sector Specialisms
Multifamily
Single-family
Affordable Housing
Build-to-Rent
Active Adult
Student Housing
Role
Description
leasing management
cost control
marketing planning
staff training
reporting
resident retention
Ensure staff compliance and consistency with Company policies and procedures.
Identify potential Company customers utilizing market and demographic data as well as industry knowledge.
Use consistent techniques & company directives to screen, hire, train, coach and develop on-site staff.
Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments.
Maintain an awareness and understanding of the goals of the company and work to enhance its overall image and presence in the market.
Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis.
Maintain a solid awareness of company and regional performance and make decisions that will have a positive effect on performance.
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
Regularly monitor resident satisfaction in person and through follow-up phone calls and utilizing Customer Satisfaction Surveys
Communicate regularly with Regional Vice President, Regional Supervisors, and Community Managers regarding goals, objectives, and relevant concerns, problems, and solutions.
Promote harmony and quality job performance of staff through support and effective leadership.
Develop marketing communication materials targeting Company market niches.
Mentor community team members on leasing and marketing skills and concepts.
Audit files and property as needed.
Develop yearly marketing plan and utilize marketing strategies & systems.
Identify marketing needs of specific communities or areas to facilitate the development and implementation of marketing plans to accomplish objective.s
Model effective leasing and customer service techniques and communicate expectations to site team members.
Develop new relationships and strengthen existing relationships with business contacts and vendors.
Seek out and utilize available internal and external resources to meet goals and objectives.
Monitor and implement all social media and online presence, including all campaigns being used
Keep abreast of relevant industry topics to incorporate them into planning and decision-making.
Develop yearly marketing budgets/forecasts.
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
Requirements
canva
adobe
microsoft office
fair housing
osha
bachelor’s
Creative design experience and proficiency in Canva or Adobe suites are strongly preferred
Must have basic knowledge of Fair Housing Laws and OSHA requirements
Bachelor’s degree preferred
Prior experience managing social media and digital marketing campaigns is strongly preferred
Ability to understand and perform all on-site software functions; Proficiency in Microsoft Office Suite required
Student Housing industry experience required
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1986-founded
Founded in 1986
The company was established during the savings-and-loan crisis to revitalize struggling properties.
285k units
Manages 285,000 units
Through strategic acquisitions, the company now manages over 285,000 residential units across various sectors.
$55B valuation
Manage $55 billion in assets
The company currently oversees properties valued at $55 billion, reflecting its extensive management capabilities.
40+ states
Operates in 40+ states
The company has a nationwide footprint with operations spanning over 40 states and 9 regional offices.
It has transformed into a top-ranked third-party manager across multifamily, student, senior, affordable and build-to-rent sectors.
Typical projects include large-scale apartment communities, student rentals leasing by the bed, affordable housing with HUD oversight, and senior living centers.
It serves a diverse client base—from institutional investors to single-asset owners—without owning properties itself to avoid conflicts of interest.
In 2020, it acquired Poetic Digital to bring creative and tech capabilities in-house, enhancing online resident experiences.
Culture + Values
Believing in putting people first, always, includes caring for residents, supporting teams, and investing in communities.
Committed to excellence and accountability in all efforts.
Promotes a culture of respect, collaboration, and trust, fostering open communication and inclusivity.
Encourages innovation, continuous improvement, and adaptability to meet evolving stakeholder needs.
Invests in people by providing opportunities for professional development and career growth.
Environment + Sustainability
By 2030
Net Zero Carbon Footprint Target
The company aims to achieve Net Zero carbon emissions by 2030, demonstrating a strong commitment to climate action.
Committed to reducing energy consumption, waste, and carbon emissions in operations.
Focus on minimizing the environmental impact of managed properties.
Implement energy-efficient systems and promote eco-friendly practices in communities.
Regularly monitor and report on environmental impact to drive continuous improvement.
Inclusion & Diversity
Fosters a culture of inclusion where every team member feels valued and supported.
The leadership team is committed to promoting diversity across all levels of the organization.
Offers employee resource groups that support and advocate for diverse communities within the company.
Continuously reviews recruitment and development processes to ensure diversity and inclusion are embedded in business practices.