Apprentice Resident Liaison Officer at Equans in Stevenage, England, United Kingdom | Kablio

Role

Description

progress monitoring

admin support

resident liaison

record keeping

disruption minimisation

team coordination

Monitor on-site progress and escalate resident concerns where appropriate.
Provide administrative support to the site management team.
Provide clear communication about project timelines, work schedules, and potential disruptions.
Support and help organise resident meetings, consultations, and community engagement events.
Act as the primary point of contact between residents and the construction team.
Maintain accurate records of resident interactions, surveys, and project updates.
Support the delivery of works in occupied housing environments with minimal disruption.
Work closely with site teams, health & safety personnel, and external partners.
Bi-weekly reviews and regular meetings with the apprenticeship training provider

Requirements

problem solving

gcse

driving licence

apprenticeship

microsoft office

communication

Confident problem-solving skills and a proactive approach to customer issues.
GCSE-level education or equivalent.
Strong organisational and multitasking ability.
A full and valid UK driving licence is preferred.
Hands-on learning across multiple live projects
Full supervision and guidance from experienced Resident Liaison Officers and site teams
Enrol in and complete a formal apprenticeship programme, with regular reviews, mentoring, and structured classroom/online training.
Basic IT skills (Microsoft Word, Excel, Outlook).
Excellent verbal and written communication skills.

Benefits

Access to a broad range of learning opportunities, including professional qualifications and personalised development programmes
24 days annual leave (+ public holidays)
2 paid corporate social responsibility days per year
Employee discount schemes with major retailers and brands
Cycle-to-work scheme
Access to our expanding internal employee networks
Attractive Employee Referral Rewards Scheme
On-site mentor and structured induction
24/7 Employee Assistance Programme and wellbeing support
Holiday purchase scheme
Life cover at 1.5× annual salary
Gym membership discounts

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

a disclosure check may be required depending on the project.

Company

Overview

2021

Year of Formation

The company was born from the merger of ENGIE’s service brands in 2021.

€17B

Revenue Surge

The company's revenue surpassed €17 billion following Bouygues’ acquisition.

Teams across 20 countries design, build and operate complex systems—ranging from electrical networks to HVAC and robotics.
Typical flagship projects span high-voltage grids, data centres, EV charging, industrial cooling, fire safety and smart building tech.
A focus on industrial, energy and digital transitions positions the company as a key player in solar farms, smart factories and clean mobility.
Unusual strength in nuclear lifecycle services and clean-room engineering for pharma and microelectronics sets it apart.

Culture + Values

Safety First: Safety is a key value in everything Equans does.
Customer Focus: Equans is committed to building long-term relationships and providing value to customers.
Integrity: Equans operates with honesty and transparency.
Innovation: Encouraging a culture of innovation to create smarter solutions.
Teamwork: Equans promotes collaboration to achieve better results.

Environment + Sustainability

2050

Net Zero Commitment

Committed to achieving net zero carbon emissions.

Promoting solutions that optimize energy use for sustainability.
Driving waste reduction and recycling through its operations and services.
Focused on building and maintaining sustainable infrastructure projects.
Significant efforts are being made to reduce the carbon footprint of operations and services.

Inclusion & Diversity

2025 Target

Gender Parity in Leadership

Working towards achieving equal representation of genders in leadership positions by 2025.

Actively focusing on creating a diverse workforce through inclusive recruitment strategies.
Providing platforms for employees from diverse backgrounds to connect and support each other.

Articles

Our Solutions and Expertise

Facility Management

CERT‑Equans (cybersecurity team)

Role

Description

progress monitoring

admin support

resident liaison

record keeping

disruption minimisation

team coordination

Monitor on-site progress and escalate resident concerns where appropriate.
Provide administrative support to the site management team.
Provide clear communication about project timelines, work schedules, and potential disruptions.
Support and help organise resident meetings, consultations, and community engagement events.
Act as the primary point of contact between residents and the construction team.
Maintain accurate records of resident interactions, surveys, and project updates.
Support the delivery of works in occupied housing environments with minimal disruption.
Work closely with site teams, health & safety personnel, and external partners.
Bi-weekly reviews and regular meetings with the apprenticeship training provider

Requirements

problem solving

gcse

driving licence

apprenticeship

microsoft office

communication

Confident problem-solving skills and a proactive approach to customer issues.
GCSE-level education or equivalent.
Strong organisational and multitasking ability.
A full and valid UK driving licence is preferred.
Hands-on learning across multiple live projects
Full supervision and guidance from experienced Resident Liaison Officers and site teams
Enrol in and complete a formal apprenticeship programme, with regular reviews, mentoring, and structured classroom/online training.
Basic IT skills (Microsoft Word, Excel, Outlook).
Excellent verbal and written communication skills.

Benefits

Access to a broad range of learning opportunities, including professional qualifications and personalised development programmes
24 days annual leave (+ public holidays)
2 paid corporate social responsibility days per year
Employee discount schemes with major retailers and brands
Cycle-to-work scheme
Access to our expanding internal employee networks
Attractive Employee Referral Rewards Scheme
On-site mentor and structured induction
24/7 Employee Assistance Programme and wellbeing support
Holiday purchase scheme
Life cover at 1.5× annual salary
Gym membership discounts

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

a disclosure check may be required depending on the project.