Operations Director - Thrivence

Description

• Maintain scalable operational frameworks that accommodate increasing project volume and complexity.
• Advise achieving business operations synergies across Thrivence (and/or Barge projects), where applicable.
• Generate financial dashboards and automated reporting systems that provide real-time visibility to project performance.
• Work with Thrivence leadership to consider different pricing methodologies, implement and monitor the chosen methodology, and work with the team leaders to utilize the defined methodology.
• Develop and maintain standardized processes for project budgeting, setup, staffing, tracking, and reporting.
• Collaborate with Thrivence leadership to refine project delivery models.
• Maintain our current version of Statement of Work templates, MSA templates, NDA templates, and Partnership Agreement templates.
• Identify trends and opportunities for improvement across the firm’s portfolio of engagements.
• Oversight of case studies, sample deliverables, and other project materials to support sales processes.
• Aid management of Thrivence contribution and impact to Barge financial reporting.
• Standardize proposal processes, pricing frameworks, and Statement of Work (SOW) development
• Establish quality control checkpoints to ensure operational consistency across all engagements
• Provide hands-on support and training to project teams on project and resource management tools and methodologies.
• Generate regular reports on project performance, profitability, and resource utilization for leadership review.
• Establish and monitor financial metrics across all projects to ensure alignment with firm-wide profit and margin goals.
• Develop operational strategies that support the firm’s growth objectives
• Oversee a Client Satisfaction survey process with defined key clients.Share the results of these surveys with the Thrivence leadership and the defined client leader.

Requirements

• Experience with creating and maintaining efficient business systems and operations
• Excellent communication and leadership skills
• Background in process improvement methodologies.
• Ability to collaborate and drive executive level stakeholders
• Proven experience in project management within a consulting or professional services environment
• Demonstrated expertise in process standardization, automation, and operational optimization
• Proficiency in project management systems and tools
• Strong communication and leadership skills
• MBA or other master's degree in a business-related subject area preferred OR
• Experience in consulting industry (or Professional Services organization) best practices for operational excellence.
• Ability to work collaboratively in a fast-paced, entrepreneurial environment
• Strong understanding of budgeting, resource planning, and financial tracking
• Experience with CRM, project management, and financial systems integration.
• 2 years of work experience in management consulting or any relevant business area including operations, marketing, finance, IT, or human resources
• Bachelor's degree required.
• Effective time and priority management skills with ability to meet deadlines

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance