Assistant Community Director - Abigail, Edmond, Walnut Park

Description

• Resolves issues in a timely manner with a focus on customer service.
• Frequently sit, stand and walk.
• Operates computers and other technological devices on site, including but not limited to security systems, cameras, copiers / scanners / printers.
• Completes consistent and compliant resident files onsite in either electronic and/or hardcopy format.
• Abides by federal fair housing standards and all other applicable laws.
• Embodies company policies and procedures in all interactions.
• Presents a professional image and effectively represents the company to residents, vendors, and owners alike.
• Drives property performance by participating in resident events, marketing the property, and focusing on resident retention.
• Meet targeted revenue goals by exceeding occupancy budgets, improving resident retention, and monitoring the property's financial performance.
• Be a positive representative of EPM to residents, vendors, and employees.
• Effectively manage staff, operations, and financial performance of your community.
• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Assists in the financial management of the community by creating required daily and weekly reports.
• Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents.
• Work alongside the Community Director in achievement of property goals.

Requirements

• Frequently required to use hands or fingers to handle or feel objects, tools or controls.
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
• Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
• Occasionally lift and/or move up to 25 pounds.
• Minimum (1) years of multi-family property management experience required.
• Previous Leasing, Property Manager, or Community Manager experience, preferred.
• Travel up to 10% of the time.
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.
• Regularly required to talk or hear.
• Proactive attention to detail, searching constantly for ways to improve your property
• Previous experience leading a team to meet success through positive motivation, goal setting, and accountability.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance