Singapore‑based real estate investment, development and management across diversified asset classes.
The Executive, Guest Service supports daily guest‑service operations, creating a pleasant, home‑away‑from‑home atmosphere for residents. Reporting to the Manager or Assistant Manager of Guest Service, the role ensures smooth front‑desk functions and resident satisfaction.
Key duties include assisting residents with check‑in and check‑out, managing front‑desk interactions, issuing access cards, handling resident inquiries, providing local recommendations, arranging travel and dining reservations, maintaining resident accounts and apartment availability, performing basic bookkeeping, and processing reservations. The role also supports new‑employee onboarding, records feedback and complaints, conveys messages, safeguards cash and valuables, and undertakes any additional tasks assigned.
CapitaLand offers flexible benefits such as comprehensive medical coverage for employees and families, training and development opportunities, subsidised rates at Ascott serviced residences, strong encouragement of staff volunteerism, and wellness programmes.