Regularly use hands and fingers to write and type.
Solicit, negotiate and administer service contracts as required.
Develop and maintain strong business relationships with clients, vendors and the local business community.
Attend and participate in BOMA and industry related meetings and events.
Monitor the status of vendor’s insurance certificate requirements.
Assist BP Leasing Group as required including conducting leasing tours.
Involves work such as tours throughout property portfolio usually performed by walking and by climbing stairs.
Involves movement between departments to facilitate work.
Provide additional services to clientsand enhance work order revenue.
Maintain frequent contact with clients focusing on improving service delivery and client satisfaction.
Review client alteration plans prior to commencement of work and confirm all required documentation is obtained.
Maintain a working knowledge of Company databases and informational/reporting tools.
Actively participate in the collections process by regularly communicating with clients and appropriate regional staff, providing support as required.
Investigate and report all accidents/property damage to appropriate management and authorities.
Manage property level sustainability program including: energy management, recycling, and conservation efforts.
Regularly inspect client spaces, mechanical areas, grounds and common areas of the property.
Oversee timely execution of the BP Loss Control Program and Emergency Response Planning. Ensure employees are trained, drilled and materials are updated periodically.
Manage and oversee CapEx projects in assigned properties as required.
Provide leadership and direction, develop strategic goals, assign work, and training to the property management team.
Review and authorize purchase orders and payments to vendors in accordance with company policy.
Meet regularly with janitorial, maintenance and security contractors to review quality of work and adherence to contract specifications.
Develop the annual operating and CapEx budgets and implement the business plan, ensuring net operating income (NOI) goals are met, at the property level including formulating and submitting quarterly accruals, budget reforecasts, providing explanations for variances and any required financial reporting.
Involves work of a general office nature usually performed standing such as operation of a fax and printer.
Engage contractors with sufficient technical expertise to service the property in accordance with lease requirements and company standards.
Requirements
ba/bs
5 years
microsoft office
rpa
cpm
leed
Regularly required to talk and hear.
Maintain familiarity with all sections of leases related to operating provisions, services/additional services, expenses, clients use and landlords obligations.
This is an on-site position and requires in-person attendance.
Excellent interpersonal skills.
Certificate of Qualification as Emergency Action Director preferred. (NY)
Working knowledge of security and life safety protocols.
Ability to work autonomously and also as a productive member of a team.
Involves work of a general office nature usually performed sitting such as operation of a computer.
Working knowledge of all building systems including but not limited to HVAC, electrical, plumbing, and vertical transportation.
Ability to work in a fast paced environment and deal effectively with multiple, simultaneous deadlines and projects.
Regularly required to bend and reach.
BA/BS degree required. A concentration in business administration or real estate related field preferred.
Certification as Real Property Administrator (RPA®) and/or Certified Property Manager (CPM®) preferred.
Excellent problem solving skills and use of resources.
Proficiency with Microsoft Office Applications.
Occasionally required to crouch, climb stairs and ladders and in environments with temperature ranges both while working outside and inside.
Excellent written and oral communication skills.
Working knowledge of local building and fire codes.
Certificate of Qualification as High Rise Fire Safety Director preferred. (NY)
A minimum of 5 years of property management experience required. Prior Class A commercial office property management experience and familiarity with operating a multi-client office building strongly desired.
Ability to organize and coordinate work efficiently, set priorities, and motivate others to do the same.
Vision abilities allowing reading of printed material, graphics, computer displays and physical inspections of properties and sites.