Kb Home
KB Home builds energy-efficient homes tailored to individual customer needs across the U.S.
3 days ago
$115,000 - $125,000
Junior (1-3 years)
Full Time
Morgan Hill, California, United States
Office Full-Time
Company Size
3,000 Employees
Service Specialisms
Sector Specialisms
Description
software entry
paperwork audit
appointment scheduling
product demo
customer communication
studio maintenance
The Design Studio Consultant role serves as the first point of contact for homebuyers after purchase, guiding them through the studio selection process and helping them design a home they love. The position operates Tuesday‑Saturday, 9 AM‑6 PM, with Sundays and Mondays off.
In this role you will build rapport with buyers, conduct live video or in‑person appointments, share product knowledge, and provide exceptional customer service. You will schedule and follow up on appointments, accurately enter options into KB Home’s software, audit paperwork, prepare samples, and respond promptly to calls and emails. Maintaining product knowledge, attending training, and keeping the studio environment well‑maintained are also essential duties.
- Build rapport with homebuyers to understand design and lifestyle preferences
- Conduct live video or in‑person appointments to review options within design goals and budget
- Share product knowledge and demonstrate studio offerings
- Provide exceptional customer service to internal and external customers
- Schedule and follow up on appointments; enter buyer’s option choices into KB Home’s software and complete paperwork via DocuSign
- Audit paperwork for accuracy and process change orders promptly
- Prepare for appointments by pulling samples and coordinating with mortgage teams
- Respond promptly to calls, emails, and correspondence from homebuyers, operations, trade partners, and sales teams
- Ensure the studio environment is well‑maintained and report deficiencies
- Assist in tagging product selections when needed
Requirements
high school
interior design
retail experience
microsoft office
customer focus
detail oriented
Candidates need a high school diploma (associate or bachelor’s degree preferred) and may have a vocational certificate in interior design. One to four years of retail or hospitality experience, preferably with a homebuilder or design firm, strong computer skills, and excellent verbal and written communication are required. A customer‑centric mindset, attention to detail, and ability to work collaboratively are also important.
The position requires the ability to stand or sit for extended periods, move about the work location, walk stairs, lift up to 20 lb, and travel or drive as needed. Employees may occasionally work outdoors in varying weather conditions, and the role is based on‑site at the KB Home design studio.
- Maintain proficient knowledge of all studio products and attend weekly staff meetings or product training
- High school diploma required; associate or bachelor’s degree preferred
- Vocational certificate in Interior Design preferred
- 1–4 years retail experience, preferably with a homebuilder or design industry
- Strong computer skills with Microsoft Office and virtual technology proficiency
- Excellent verbal and written communication; ability to convey complex concepts succinctly
- Customer‑centric mindset with strong attention to detail and process adherence
- Ability to collaborate within a team and maintain professional ethics
- Ability to stand, sit, move, walk stairs for extended periods and lift up to 20 lb
- Ability to drive/travel as needed and work in outdoor weather conditions occasionally
Benefits
Compensation includes a base pay of $43.25‑$48.10 per hour plus a performance‑based bonus, resulting in total annual earnings of $115,000‑$125,000. KB Home offers health insurance, a wellness program, life and disability coverage, a retirement savings plan, and paid holidays, sick time, and vacation.
KB Home promotes a culture defined by customer obsession and collaboration, giving employees the satisfaction of helping families achieve homeownership. The company provides opportunities for growth and development within a nationally recognized organization where people truly matter.
- Base pay $43.25–$48.10/hour plus performance‑based bonus; total annual earnings $115k–$125k
- Health insurance, wellness program, life & disability insurance, retirement savings plan
- Paid holidays, sick time, and vacation
- Opportunity to help families achieve homeownership
- Growth and development opportunities within a national company
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
Founded 1957
Year Established
The company was established in 1957, marking its long history in residential homebuilding.
- Specializes in constructing personalized, energy-efficient homes that reflect customers' lifestyles.
- Operates across multiple regions, offering homes for first-time buyers, move-up buyers, and active adults.
- Business model includes construction and sale of homes, with a focus on sustainability and affordability.
- Recognized for innovation in building energy-efficient homes, helping customers save on utilities.
- Expanded offerings with a variety of home designs catering to modern preferences and growing family needs.
- Strong financial track record, consistently reporting solid growth and performance in the housing market.
- Collaborates with homebuyers to create homes that match their unique tastes and requirements.
- Committed to modernizing the homebuilding process with advanced technologies and green construction techniques.
Culture + Values
#1 Ranked
Customer Satisfaction Ranking
The company maintains the top spot in national homebuilder rankings according to third-party buyer surveys.
- Built strong, personal relationships with every customer
- Create an exceptional homebuying experience
- Offer homebuyers the ability to personalize their home based on what they value at a price they can afford
Environment + Sustainability
200,000 ENERGY STAR homes
ENERGY STAR Certified Homes
The company has built over 200,000 ENERGY STAR-certified homes, surpassing any other builder.
$1.3B utility savings
Utility Bill Savings
Since 2000, homeowners have saved an estimated $1.3 billion on utility bills due to energy-efficient homes.
45 HERS Index (2024)
Energy Efficiency Score
The company achieved a 2024 average HERS Index score of 45, representing 55% more efficient homes compared to a typical 2006 home.
2.1B gallons saved
Water Conservation
Installed 1.2 million WaterSense fixtures, conserving approximately 2.1 billion gallons of water annually.
- Reduced average home GHG emissions by 0.5 metric tons/year (~8%) by 2025, improving the national average HERS Index from 50 (2020) to 45 (2025).
- Built over 26,000 WaterSense/Water Smart homes.
- Delivered ~20,900 solar homes since 2010, with around 3,000 in 2023.
- About 38% of homes delivered in 2023 were all-electric, with each home producing ~1.7 metric tons CO₂ less annually (~3,800 lb CO₂).
- As of November 2023, ~90% of California model homes and sales offices are powered by solar.
Inclusion & Diversity
67%
Diverse Homebuyers
This reflects the inclusion of individuals from diverse backgrounds in the company's homebuyer demographic for the year 2023.
74%
First-Time Buyers
This percentage represents first-time or first move-up buyers among the company's 2023 homebuyer demographic.
- Women in leadership: [Data not available]
- BIPOC representation: [Data not available]