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Program Manager - Facilities Maintenance Programs
Loeb Electric
Innovative electrical distributor and service provider delivering quality materials and expert solutions nationwide.
Overseeing key account facilities maintenance programs and ensuring seamless program execution.
Collaborate with internal support teams to prioritize work orders, allocate resources, and resolve escalations.
Own program financial performance by monitoring spend, identifying cost drivers, and recommending efficiencies.
Develop and maintain dashboards, weekly reports, SOP’s, and program documentation to track progress and identify trends.
Provide management and leadership with regular progress reports and KPI’s on assignments.
Innovation: Providing ideas & solutions for our customers.
Oversee the execution of on-demand maintenance programs, ensuring a proactive and strategic approach to service delivery.
Trust: Building relationships among ourselves, customers, vendors & other partners.
Identify opportunities for process improvement and implement best practices to enhance efficiency and customer satisfaction.
Serve as the internal advocate for the customer, ensuring alignment across operations, sourcing, and service partners.
Analyze work order data to uncover patterns, anticipate needs, and recommend preventative maintenance strategies in partnership with the Account Executive.
Monitor and manage customer SLAs, ensuring all performance metrics are met or exceeded.
Serve as the primary operational point of contact for key account customers, leading weekly meetings, progress updates, and performance reviews in partnership with the Account Executive.
What you bring
degree
power bi
ms office
sla management
cross-functional
customer-facing
Proven success leading cross-functional initiatives and influencing stakeholders without direct authority.
Strong analytical skills with the ability to interpret service-level data, monitor SLAs, and drive performance improvements.
Bachelor’s degree in business, Facilities Management, Operations, or a related field; equivalent experience may be considered.
Experience leading cross-functional efforts, ensuring alignment across operations, sourcing, and service partners.
Demonstrated accountability, initiative, and commitment to high ethical standards.
Proficiency with work order management platforms; experience using reporting and dashboard tools (e.g., Power BI, Smartsheet, Excel).
5+ years of experience in program or project management, preferably in facilities services, maintenance, or operations.
Familiarity with work order platforms to analyze service delivery trends and optimize preventative maintenance strategies.
Experience managing SLAs, analyzing service level data, and driving performance improvements.
Proven customer-facing experience with the ability to build relationships, manage expectations, and act as the customer’s advocate.
Demonstrated ability to monitor budgets, track spend, identify cost drivers, and recommend efficiencies to improve program financial performance.
Strong operational and organizational skills with the ability to manage multiple priorities, meet deadlines, and deliver flawless execution.
Strong customer-facing experience, with a proven ability to build relationships and manage expectations.
Clear and concise communicator (written and verbal), skilled at listening, problem analysis, and developing actionable solutions.
Ability to oversee program financial performance by monitoring spend, identifying cost drivers, and recommending efficiencies.
Proficiency in MS Office (Outlook, Excel, Word, PowerPoint) and reporting/dashboard tools (Excel, Power BI, Smartsheet).
Ability to think strategically while managing day-to-day execution in a fast-paced environment.
The company was established in Columbus, Ohio, marking the beginning of its journey as a local radio seller and eventual national electrical powerhouse.
300K+ sq ft
Headquarters Warehouse Size
Loeb maintains a expansive headquarters warehouse, reflecting its capacity to manage large-scale operations and inventory.
$75M
Annual Revenue
The company generates significant annual revenue, underscoring its role as a key player in the electrical wholesaling sector.
#45
Ranking
Loeb is ranked #45 among the Top 150 electrical wholesaling companies, highlighting its market prominence.
Evolved from a local radio seller into a national electrical powerhouse, supporting both local contractors and national brands.
Turnkey solutions include lighting retrofits, project management, inventory logistics, and nationwide maintenance via a network of contractors.
Client projects span data centers, healthcare, warehouses, EV-charging, restaurants, education, and retail chains.
Launched an enhanced e-commerce platform with responsive design, enriched product data, and intuitive account features.
Combines heritage and innovation, delivering precision on projects from sustainable lighting programs to nationwide roll-outs.
Culture + Values
Since 1912
Year Established
The company has been family-owned and operated for over a century, reflecting long-term commitment and stability.
People. Trust. Commitment. Innovation.
Customer always comes first—delivered through investment in experienced associates, technology, training, and continuous improvement.
We start with people—knowing your language and advancing skills through strategic industry and supplier partnerships.
We build a culture of excellence to exceed expectations and earn trust every day.
We bring ideas—energy‑saving solutions, lighting trends, jobsite productivity solutions, consigned inventory, progressive technology investment, proprietary technology development, work order and procurement systems integration, continuous improvement processes, rebate & warranty administration.
Family‑owned and operated with a casual culture where people love what they do and care about doing things right.
Environment + Sustainability
20% Reduction
Energy Consumption
Achieved a 20% reduction in energy consumption through retrofits in 2022.
131.6 tonnes CO₂ Saved
Emissions Reduction
Saved 131.6 metric tons of carbon dioxide through participation in Walmart’s Project Gigaton.
Installation of occupancy sensors and other controls across warehouse and office areas.
Switched to a carbon‑neutral natural gas supplier.
Internal recycling programs for paper, plastic, cardboard, electronics and scrap steel, aluminum, copper & wood.
Proper disposal of mercury‑based CFLs and incandescents via EPA‑compliant third‑party vendor.
Transportation of goods in a manner that minimizes community and environmental impacts.
Enhanced sustainable packaging solutions.
Selection and provision of environmentally produced products and technologies.
Partnered with Smart Columbus to meet transportation, energy & building, and digitalization goals by 2025.
Net zero target: aligned with vendor Science Based Targets but no specific company‑wide net zero date stated.
Inclusion & Diversity
Family‑owned and operated culture driven by 'treating people right'; casual work environment where leadership to entry‑level 'love what they do and care about doing things right'.
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